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Klaviyo is building the next phase of our Mid-Enterprise business in APAC, and we’re looking for a Director of Sales to lead this critical growth engine from Sydney.
Reporting to the VP of Sales, you’ll own the strategy, execution, and development of our Mid-Enterprise sales organization across the region. This role sits at the intersection of people leadership, go-to-market strategy, and operational excellence — with responsibility for scaling leaders, driving predictable revenue, and shaping how Klaviyo wins upmarket in APAC.
This is a high-impact leadership role for someone who has successfully built and scaled sales teams in fast-growing SaaS environments and thrives in ambiguity, acceleration, and change.
What You’ll DoLead & Scale the Mid-Enterprise Business
- Own the vision, strategy, and execution for Klaviyo’s Mid-Enterprise segment in APAC
- Translate long-term growth objectives into clear operating plans, priorities, and execution rhythms
- Lead multiple layers of the sales organization, including front-line managers and Account Executives
- Hire, develop, and retain best-in-class sales leaders and talent
- Coach and develop front-line managers, setting a high bar for leadership, performance, and accountability
- Create clear career paths, succession plans, and development frameworks to support long-term growth
- Own forecast accuracy, pipeline health, and performance management across the Mid-Enterprise org
- Use data to identify trends, risks, and opportunities — turning insights into action
- Set and uphold rigorous standards for deal quality, inspection, and execution
- Partner closely with Sales Leadership, Marketing, Partnerships, Enablement, RevOps, Product, and Customer Success to drive regional growth
- Serve as a thought leader for the Mid-Enterprise segment, influencing go-to-market strategy and investment decisions
- Help define and evolve Klaviyo’s upmarket motion, including account strategy, sales methodology, and customer engagement models
- Introduce and optimize tools, processes, and playbooks to improve efficiency and effectiveness
- Lead change management as the business scales — helping teams adapt while maintaining performance
- Put AI and automation at the center of how the team operates, building smarter and more scalable ways of working
- Champion a customer-first mindset, ensuring strategies and execution improve the end-to-end customer journey
- Support teams in navigating complex, multi-stakeholder deals with confidence and credibility
- Set the tone for a high-performing, inclusive, and energized sales culture
- Run regular tactical and developmental 1:1s with managers and leaders
- Balance ambition with sustainability — pushing for excellence while investing in people
- Provide strategic direction and influence across the APAC sales organization
- Collaborate deeply across functions and geographies, including close partnership with global stakeholders
- Inspire the next generation of Klaviyo sales leaders
- Leverage internal and external data to guide strategy and execution
- Clearly communicate performance trends, risks, and opportunities to senior stakeholders
- 3+ year of second-line management experience (leading front-line sales managers)
- 8+ years leading Mid-Enterprise or Large Enterprise sales teams, ideally including a transition upmarket from SMB / Commercial
- Proven track record of building and scaling high-performing SaaS sales teams
- Strategic thinker who can zoom out to define direction — and zoom in to drive execution
- Strong coaching philosophy grounded in growth, accountability, and development
- Data-driven leader with experience using metrics to inform decisions and drive outcomes
- Comfortable operating in fast-paced, high-growth, and evolving environments
- Deep understanding of SaaS sales economics, forecasting, and pipeline management
- Familiarity with MEDDICC or similar enterprise sales methodologies
- Experience influencing cross-functional partners and senior stakeholders
Soft Skills
- Clear, confident communicator with strong executive presence
- Analytical, structured, and decisive
- High ownership mindset over annual and quarterly planning
- Curious, adaptable, and biased toward action
- Proficient with Salesforce and modern sales tech stacks (e.g. Gong, Outreach)
Nice to Have
- Experience selling MarTech, eCommerce, or PLG-adjacent solutions
- Exposure to scale-ups or businesses transitioning upmarket
- Experience operating in APAC or global sales environments
Klaviyo in APAC:
We are starting small but have big plans for Klaviyo in APAC. Our Sydney team began to take shape throughout 2022 and has now built out our go to market teams in sales, customer success, partnerships, marketing, recruiting and product support. As the team grows we will see a continued expansion of Klaviyo’s customer base and the building of a fantastic working culture in line with what we see elsewhere in Klaviyo but with its own local identity within our Sydney based team. This is your unique opportunity to join us at a very early stage and help to shape our future Klaviyo in APAC.
One of our values as a company is ‘always learning’ and you can feel that in APAC. People are looking to grow and develop and Klaviyo provides a great platform to do so. As we are still relatively early in our journey in APAC this means there is a lot of headroom to grow and develop within your role - we are looking for the leaders of the future. At Klaviyo generally managers are often promoted up into their roles and people are regularly being promoted or moving into new functional areas - it really is an education through experience here.
We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.
Please see the independent bias audit report covering our use of Covey here
Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
Top Skills
Klaviyo Sydney, New South Wales, AUS Office
Level 17, 420 George Street, Sydney, New South Wales, Australia, 2000
