Drive sales of Mastercard loyalty, rewards, personalization, redemption, and cardholder benefits platforms across Japan and opportunistically South Korea. Manage the full sales cycle, including lead generation, solution development, pitching, commercial negotiations, and contracting. Partner with solution engineers and stakeholders to create customer-centric value propositions that improve customer lifetime value, usage, and retention. Fluency in Japanese and English is required; Korean is advantageous.
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Specialist Sales (Loyalty)
Overview:
A self-motivated and experienced salesperson to drive the sales of Mastercard's customer engagement and loyalty platforms and services in Japan. This includes our global rewards and offers platforms, redemption services, personalisation engine (called Dynamic Yield) and travel and everyday benefits for cardholders such as insurance and airport lounges. You will be part of the sales specialist unit in Asia Pacific, reporting to the Vice President of Sales, delivering customer centric solutions focused around developing winning customer value propositions, usage and retention programs for our client brands.
Role:
You will be pitching to both financial institutions and large retail and commerce merchants in Japan and opportunistically in South Korea looking to drive long term platform and service sales using our leading global technology and consulting expertise, creating loyalty and personalisation solutions which drive improvements in customer lifetime value.
All About You:
- Proven ability to drive platform sales with a marketing flair to sell customer solutions rather than technology.
- You are likely to come from a sales and marketing background where you can understand the client's pain point, create a solution working with our Solution Engineers and then pitch with a clear story in mind.
- You will be responsible for the end to end sales process from pitch to commercials, negotiation and contracting.
- Highly regarded is experience in loyalty and/or personalisation (either agency or client side)
- Ability to collaborate with internal and external stakeholders but also not afraid to generate your own leads. A candidate with a good sales process discipline will be highly regarded.
- Fluent in Japanese and English (Korean would be a big bonus but not a requirement).
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Specialist Sales (Loyalty)
Overview:
A self-motivated and experienced salesperson to drive the sales of Mastercard's customer engagement and loyalty platforms and services in Japan. This includes our global rewards and offers platforms, redemption services, personalisation engine (called Dynamic Yield) and travel and everyday benefits for cardholders such as insurance and airport lounges. You will be part of the sales specialist unit in Asia Pacific, reporting to the Vice President of Sales, delivering customer centric solutions focused around developing winning customer value propositions, usage and retention programs for our client brands.
Role:
You will be pitching to both financial institutions and large retail and commerce merchants in Japan and opportunistically in South Korea looking to drive long term platform and service sales using our leading global technology and consulting expertise, creating loyalty and personalisation solutions which drive improvements in customer lifetime value.
All About You:
- Proven ability to drive platform sales with a marketing flair to sell customer solutions rather than technology.
- You are likely to come from a sales and marketing background where you can understand the client's pain point, create a solution working with our Solution Engineers and then pitch with a clear story in mind.
- You will be responsible for the end to end sales process from pitch to commercials, negotiation and contracting.
- Highly regarded is experience in loyalty and/or personalisation (either agency or client side)
- Ability to collaborate with internal and external stakeholders but also not afraid to generate your own leads. A candidate with a good sales process discipline will be highly regarded.
- Fluent in Japanese and English (Korean would be a big bonus but not a requirement).
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Similar Jobs at Mastercard
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Drive SME channel sales growth in Japan by identifying and converting partner opportunities, managing activation pipelines, developing embedded payment partnerships, accelerating deal closure, and increasing revenue. Collaborate with account management, business development, product teams, and external stakeholders to build commercial propositions, expand market coverage, and strengthen Mastercard’s position in distributed payments.
Top Skills:
B2B PaymentsDigital PaymentsEmbedded Payments
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Leads Mastercard’s Japan Services business development and enterprise sales efforts with issuer and merchant clients. Responsibilities include identifying client needs, developing sales narratives, leading consulting and solution engagements, closing contracts, growing Services revenue, supporting payments programs, and building senior executive relationships. The role requires Japanese and English communication, consulting expertise, analytical and modeling skills, advanced Microsoft Office proficiency, and occasional domestic travel.
Top Skills:
Ai PlatformsBig Data SolutionsExcelMicrosoft PowerpointMicrosoft Word
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Develop and implement marketing strategies and campaigns for regional and global clients. Manage project deliverables, workstreams, client relationships, presentations, meetings, vendors, and junior consultants. Collaborate with technology, data, product, and business development teams to generate insights, optimize marketing performance, and develop client solutions.
Top Skills:
Ad-TechMar-TechExcelMicrosoft PowerpointMicrosoft WordPower BISemSeoTableau
What you need to know about the Sydney Tech Scene
From opera to comedy shows, the Sydney Opera House hosts more than 1,600 performances a year, yet its entertainment sector isn't the only one taking center stage. The city's tech sector has earned a reputation as one of the fastest-growing in the region. More specifically, its IT sector stands out as the country's third-largest, growing at twice the rate of overall employment in the past decade as businesses continue to digitize their operations to stay competitive.

