At Americold we are running an exciting global technology transformation program, deploying a new EDI platform for our customer & business integrations. We are deploying a cloud solution on IBM Sterling Integrator Platform, B2Bi.
As the EDI Deployment Lead, you will partner with our global & regional teams to support customer migration to our new platform. This role acts as the pivotal link between customers and technical teams to support Americold’s competitive positioning and customer success through the delivery of this project.
The EDI Deployment role is a key resource in our business responsible for solution design and delivery of customer integration solutions using our global EDI platforms.
This role will have the following key responsibilities:
• Solution design and delivery for customer integrations on our EDI platforms
• EDI Application Process Support
This role works with the other team members within the Supply Chain System Group, wider I.T. associates, Infrastructure & Service Desk, Business Development, our customers and support vendors to ensure effective and value add deployments.
What You’ll Do :
Design
- Works with our customers & team members to provide analysis and input to/ prepare specifications for customer integrations
- Guide the technical design process and ensure technical solutions address customer requirements
- Develop programs for EDI integration projects and prepare related artifacts
Customer Integration
- Support on new partner setups and maintenance, including partner creation, testing, and validation
- Supports connectivity setup, works with customer & network team to enable connectivity and supports testing
- Delivery system integration testing & lead the development approval process (change management)
Quality & Compliance
Maintain EDI process documentation and customer integration documentation
Ensure compliance with all I.T. Controls (Sarbanes-Oxley).
Support
Assist in troubleshooting of EDI processes (i.e. transactions and workflows in hyper care/ project phases)
Project Delivery
- Manage software lifecycle processes in line with our Americold implementation methodologies and change framework
- Support the planning and delivery of all project and training documentation in line with our implementation methodology
- Identify, manage, mitigate, and report any risks associated with the proposed development.
Team & Partnership
- Interacting with business teams & customers, providing a high level of customer service
- Supports the I.T. culture of excellence, communication and customer focus in everything we do
- Performs other duties as required and assigned
What Experience and Education You Need :
- Relevant university degree (Preferred)
- Advanced Degree such as MS or MBA (Preferred)
- Strong knowledge of Americold supply chain systems, particularly in Power/ P2 and EDI
- Tertiary qualifications in relevant area, Information Technology and Development preferred
- 4-5 years’ experience in IT/Development
What Could Set You Apart : Strong knowledge of supply chain technology solutions
4-5 years’ experience in IT/Development
Warehouse/Distribution industry
Experience in IBM EDI Products - Sterling Integrator and Sterling B2Bi
Outcomes focused
Excellent problem-solving skills
Excellent communications skills, both written and verbal
Excellent customer service skills
The ability to manage multiple tasks under tight deadlines
The ability to manage people, resources and processes
Physical Requirements :- The role requires the individual to be a self-starter, be able to work independently
- The individual will be required on occasion to work outside of regular work hours in order to meet the requirements of the role.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What We Offer
At Americold, we recognise that our people are critical to our success. In return for your leadership and expertise, we offer:
- The opportunity to lead a significant, complex operation within a successful and growing global organisation
- A value-driven culture centred on safety, integrity, teamwork and giving back to the communities in which we operate
- A competitive remuneration package, including bonus eligibility
- A role with genuine autonomy, influence and long-term career development opportunities
- Access to Fitness Passport, supporting your health and wellbeing
- Structured internal training and development programs to support your growth as a leader
- Novated leasing options
- Paid parental leave, supporting you and your family during life’s important moments
Apply now and help shape the future of temperature-controlled supply chains with Americold.
Americold is an Equal Opportunity/Affirmative Action Employer and complies with applicable employment laws.
