Employee Communications Manager

Develop and deliver employee communication strategies that promote HCF’s brand, people, leadership, products and services. Working closely with stakeholders across the business, the role helps connect employees to HCF’s purpose, values and 2030 strategic objectives, while providing trusted counsel on the effective use of internal communication channels and messaging. The role also manages delivering HCF’s social mission to build healthier communities, strengthening HCF’s reputation and social licence to operate.

As the Employee Communications Manager, you’ll be responsible for: 

• Amplifying HCF’s corporate narrative in line with the 2030 Strategy and key business priorities.

• Managing and implementing the employee communications strategy for all HCF employees across corporate and frontline, working in partnership with key stakeholders and senior leaders.

• Coordinating and delivering organisation-wide communications through internal channels including quarterly Town Hall sessions and other enterprise-wide communication experiences.

• Launching and implementing the Viva Engage social employee channel across HCF.

• Developing simple video concepts, scripts and speaker notes for in-house smartphone filming and editing basic video content.

• Responding at pace to emerging issues and crises, working to protect HCF's reputation.

• Educating employees on important industry issues/topics and HCF’s stance. 

• Exploring and implementing programs to build employee advocates across HCF.

• Managing the employee communications calendar and ensuring an integrated approach that’s informed by internal key stakeholders.

• Managing the delivery of organisation-wide employee engagement campaigns, working closely with internal stakeholders.

• Leading the delivery of all employee communications across HCF’s Innovate Reconciliation Action Plan, as part of your role in the Steering Committee.

• Leading the delivery of all employee communications and internal events around HCF’s social impact partnerships. 

Key Relationships

Works closely with: Office of the CEO, People & Culture, Brand & Content, Sustainability, Risk & Compliance, and Executive Leadership Team.

About you

You are a purpose-driven individual, who is passionate about working in the healthcare sector and the opportunity to promote HCF’s contribution to improving health outcomes for its members and all Australians.
You walk the talk and demonstrate our values: Step Forward; Stay Human; Walk in their Shoes; Make it Better; Get there Together

What we would love to see

• Degree in Communications, Public Relations, Marketing, or a related field and 8+ years experience in corporate communications. 

• Proven experience in communications management, preferably within complex or highly regulated environments.

• Agency experience desirable.

• Ability to work at pace, in a fast-paced dynamic corporate environment and to manage competing projects and deliverables. 

• Proactive – you are one step ahead and ready to go above and beyond to deliver for employees and HCF members.

• Strong written and verbal communication skills.

• Digitally savvy, with video shooting, editing and storytelling skills.

• Strong interest and use of employee social media platforms and content management systems.

• Creative thinking and problem-solving abilities.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

About HCF

At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover 2 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.
We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver our  Strategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together.
 

Culture & Benefits 
Purpose-driven passion
We’re united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused.
Wellness and work-life balance
We’ll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include:

• Flexible working arrangements

• 50% subsidy on HCF hospital and/or extras cover

• Family-friendly certified employer

• 18 weeks of parental leave for all new parents

• Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more

• Discounts on HCF’s products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.

Collaboration and inclusivity
We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status.
Continuous learning and growth
We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity.

Next steps
If you require any adjustments to assist you in making your application or during the recruitment or onboarding process, please reach out to Talent Acquisition – [email protected]  to discuss.
We encourage applicants to submit their applications at their earliest convenience, as at HCF, we review applications as they are submitted, and may have filled the role prior to the job closing date.