Better begins here
Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.
About the Role
We are seeking an experienced Advisor, Employee Relations to join our People & Culture team in Sydney. In this role, you will provide high‑quality advice and end‑to‑end case management across a wide range of employee relations matters, ensuring procedural and substantive fairness and compliance with relevant legislation, awards, enterprise agreements and Crown policies.
Working closely with the P&C Business Partnering team and property leadership, this role will play a critical position in supporting leaders, improving ER processes and contributing to a strong, fair and respectful workplace.
Key Responsibilities
Managing end‑to‑end medium and high‑risk employee relations cases, including: Misconduct; Discrimination, harassment and bullying; Grievances ; Performance management; Personal illness and long‑term absence / non‑work related injuries
Providing timely, practical and compliant ER advice to leaders, including drafting correspondence and attending meetings where required
Conducting workplace investigations and supporting fair outcomes
Supporting and uplifting leader capability through coaching, guidance and targeted interventions
Identifying opportunities to improve ER processes, reporting, case management tools and knowledge management
Contributing to the development and implementation of ER policies, frameworks and service delivery models
Partnering effectively with stakeholders including P&C teams, senior leaders, unions, internal legal, regulators and external bodies
Lead the management of employee relations matters escalated to Fair Work, partnering with stakeholders to prepare submissions, support consultation processes and achieve timely, compliant outcomes.
Maintaining accurate ER records and systems
Monitoring legislative changes and identifying impacts for Crown
About You
You are an experienced Employee Relations Advisor who is confident in providing constructive challenge while remaining fair, empathetic and people‑focused. Comfortable operating with autonomy, you bring strong judgement, credibility and the confidence to manage complex matters, while knowing when to leverage support.
To be successful in this role, you will have:
Proven experience in Employee Relations, ideally within a complex, fast‑paced environment
Strong working knowledge of the Fair Work Act, regulations and related legislation
Experience dealing with industrial bodies and unions
The ability to manage competing priorities with exceptional attention to detail
A fair, pragmatic and solutions‑focused approach
Strong stakeholder management, influencing and communication skills
A continuous improvement mindset and desire to positively influence culture and capability
Tertiary qualification in Employment Law, Industrial Relations or a related discipline
This role requires eligibility to obtain and maintain a Casino Special Employee Licence
On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.
Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.
