Executive Assistant to CEO

So you might ask, who's CreditorWatch? Well, we are a leading Australian data and technology company that provides businesses with access to unique data and innovative products. By using our platform, our customers can confidently manage their commercial relationships, improve productivity and reduce financial risk.

As a commercial credit reporting bureau, we offer a complete suite of credit reporting products and data insights covering the entire customer lifecycle, from customer onboarding and credit decision automation to credit risk management and automated collections.

We were established in 2010 and most recently were named as one of AFR's Top 10 Best Places to Work as well as certified by Great Place to Work consecutively across 2022-2025.

We saw significant growth in 2025 and that's not about to change. We are on track to break records in 2026, scaling at pace, making this the perfect time to join CreditorWatch.

✅ Empower Australian businesses to trade confidently with their customers.

🏆 We aim to be number one in our industry by delivering unique data insights and innovative products.

The Executive Assistant to the CEO is a senior, high‑trust role that operates as a true business partner, supporting the CEO across executive, operational and strategic priorities. This role goes beyond traditional administrative support, acting as a central point of coordination, execution and accountability across the organisation. 

 Working at the centre of the business, the Executive Assistant ensures the CEO is focused on the highest‑impact initiatives while bringing structure, clarity and momentum to key priorities. This includes supporting board and executive governance, driving cross‑functional initiatives, managing high‑stakes or ambiguous projects, and ensuring decisions translate into action across the business. 

In addition, this role leads the administration function across locations, ensuring consistent, high‑quality support and alignment to business priorities. The Executive Assistant operates as a “clearing house” for coordination and escalation, working closely with senior stakeholders to manage complexity, drive accountability and enable the business to operate effectively at scale. 

You'll report directly to the CEO in this role.

Please note, it's a full-time opportunity offering hybrid working conditions out of our Sydney CBD Office.

Some of your responsibilities include and are not limited to:

Executive & CEO Support

• Manage the CEO’s priorities, calendar and communications to maximise focus and efficiency
• Prepare executive briefings, board packs and key business documentation
• Coordinate Executive and Board meetings, including agendas, minutes and action tracking

Strategic & Operational Execution

• Drive coordination and execution of strategic business initiatives across teams
• Track actions, escalations and outcomes to ensure delivery and accountability
• Bring structure and clarity to complex or fast-moving business priorities

Project Management & Governance

• Provide PMO support across key initiatives, ensuring clear timelines and ownership
• Maintain strong governance, reporting and operational processes
• Identify and implement improvements to strengthen business execution

Office Operations & Vendor Management

• Oversee office operations, facilities and workplace planning across locations
• Manage vendor, contractor and lease relationships to support efficient operations
• Support office moves, fit-outs and workplace improvement initiatives

People Leadership & Employee Experience

• Lead and develop the administration function across NSW and VIC
• Drive consistency, service standards and operational excellence across teams
• Partner with People & Culture to support employee engagement and experience initiatives

Administrative & Operational Support

• Coordinate travel, events and executive logistics for the leadership team
• Prepare high-quality presentations, communications and business documentation
• Manage expenses, approvals and broader operational support requirements

• 5+ years experience in previous EA role, preferably reporting into CEO or other C-level executives
• Strong business judgement - able to prioritise effectively and operate with autonomy
• Strategic thinking with a bias for execution and outcomes
• Exceptional organisational capability managing complex, competing priorities 
• High accountability with a strong focus on follow‑through
• Ability to influence outcomes across senior stakeholders without direct authority 
• Excellent communication skills with the ability to operate at executive level
• Resilience and composure in high‑pressure environments 
• Exceptional attention to detail and quality of output
• Strong commercial awareness and understanding of business priorities 
• High discretion and ability to handle sensitive information
• Proactive mindset with the ability to anticipate needs and act early 
• Adaptability in fast‑paced, evolving environments

🏃🏽‍♀️ Keep Active – All employees get a Fitness First Platinum gym membership.

☕️ Daily Fuel – Barista-made coffee, breakfast, snacks, lunches and drinks on us – we got you!

📲 Phone Credits - We pay you $50 per month to put towards your plans - how good.

❤️‍🩹 Wellness Days – Receive an additional day off each month. Whether you’re pursuing physical activities, cultivating your mental wellbeing or supporting your community… this is your time to switch off from work.

💆🏽‍♂️ Monthly Massages – We offer monthly in-house massages to soothe those sore spots and tight knots. Poor posture? Stressful week? We get it.

💰 Bonus Shares – We offer our dedicated employees’ performance-based bonuses. Our employees are also permitted to gain access to our bespoke Employee Share Scheme, giving you the rare opportunity to invest in a growing technology company.

🤩 Fun Activities – We love escaping the workplace to do fun stuff. Whether its pasta-making, sailing classes, touch footy, winery tours, go karting or relaxing on the company boat (yeah… we own a boat) – these monthly team building activities will keep you feeling valued and connected.

👩🏻‍⚖️ Legal Services – Our employees get access to free legal services – from conveyancing and property advice to legal assistance around wills, trusts, powers of attorney and more. We make life easier for you, saving you time, money and unnecessary headaches.

⚡️ The 1%’ers add up – Our commitment to going that one step further sets us apart, as we believe that small efforts or improvements in any aspect of our work collectively lead to significant success.

👊🏼 We are dependable and trustworthy – Our clients are everything to us and we are passionate about maintaining and delivering reliable and trusted services to them.

📈 We are committed to growth – Our success comes from our ability to grow and adapt; both collectively and individually. We set the bar high to ensure we continue to innovate and exceed expectations. We are dedicated to the development of our business and our people.

🫶🏾 Our people make the difference – Just as we help small businesses think big, we help our employees achieve their aspirations. We provide our people with challenges and opportunities, supporting them to live their best lives.

Recruitment Process – We like to keep it simple!

1. Phone Screening – A deep dive into the company, role and experience required, including a thorough review of your match to the role – let’s get to know each other and ensure the opportunity is a match!
2. Hiring Manager Meeting – This is an opportunity to showcase why your background and skill set aligns to the role and ask questions – be as curious as you want!
3. Functional Meeting – Here you’ll be set up with a take home case-challenge that is designed to look into the way you think and approach certain situations.
4. Values Meeting – We’d love to hear why CreditorWatch and see how you’d fit into our world.

We offer a fantastic culture with open communication and rewards and recognition that include probation celebrations, all-staff birthday and service anniversary celebrations.

We are an equal opportunity employer and committed to excellence through diversity. We do not discriminate on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.