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Provide executive and operational support remotely: manage community engagement across social platforms, research and maintain lead databases, perform WordPress/Elementor site updates, schedule content via Metricool, create and manage Google Sheets/Docs, assist content operations during Awards season, perform data entry and research, follow processes and proactively improve workflows using AI tools.
Looking to take your career to the next level? Then this role is for you!
Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!
Profile Requirements:
- 3+ years of experience in a virtual assistant, operations, or social media role with demonstrated ability to manage multiple responsibilities independently
- Advanced and confident daily use of ChatGPT and AI tools including prompt writing, prompt refinement, fact-checking AI output, and identifying where human judgement is required
- Proficiency across Google Workspace, WordPress, Canva, and Instagram with a strong understanding of social media community management best practices
- Exceptional written English communication skills with a professional, warm, and on-brand tone across all written correspondence
- Highly organised, proactive, and detail-oriented with a genuine interest in improving systems, embracing AI, and making the people around them more efficient
Core responsibilities:
- Manage community engagement across Instagram, Facebook, LinkedIn, and Threads including responding to comments and messages and escalating priority items to the Founder
- Research and identify brands suitable for the Awards, maintain and update lead spreadsheets and databases, and use AI to make research more efficient
- Perform WordPress updates, Elementor edits, blog uploads, product page updates, and general website maintenance using no-code tools
- Schedule approved content through Metricool and assist with campaign and award launch coordination
- Create and update Google Sheets and Google Docs to support operational workflows and data management
- Perform data entry, spreadsheet management, and general research tasks as required throughout the Awards season
- Support the Head of Content with content uploads, directory updates, and other operational tasks as they arise
- Follow documented processes and checklists while proactively identifying opportunities to improve systems and workflows over time
Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.
Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!
This is a remote position.
What you need to know about the Sydney Tech Scene
From opera to comedy shows, the Sydney Opera House hosts more than 1,600 performances a year, yet its entertainment sector isn't the only one taking center stage. The city's tech sector has earned a reputation as one of the fastest-growing in the region. More specifically, its IT sector stands out as the country's third-largest, growing at twice the rate of overall employment in the past decade as businesses continue to digitize their operations to stay competitive.
