Provide day-to-day executive and administrative support, coordinate logistics and delivery scheduling, manage independent drivers and their compliance records, maintain CRM and dispatch systems, prepare documents and reports, assist with recruiting/onboarding, monitor contract opportunities and bids, handle communications with stakeholders, and support billing, business development, and operational process improvements.
Looking to take your career to the next level? Then this role is for you!
Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!
Profile Requirements:
- Up to 2 Years of Experience as an Executive Assistant, Administrative Assistant, Operations Assistant, Logistics Coordinator, or similar role
- Strong administrative, clerical, and organizational background
- Experience supporting transportation, delivery, logistics, courier, trucking, or contractor-based businesses is preferred
- Experience coordinating independent contractors or remote workers is highly desirable
- Strong written and verbal communication skills
- Professional phone and email communication abilities
- Excellent organizational and time-management skills
- Strong attention to detail and accuracy
- Ability to manage multiple priorities and changing deadlines
- Experience with Microsoft Office, Google Workspace, spreadsheets, and cloud-based business applications
- Familiarity with CRM, dispatch, project management, or logistics software is preferred
- Experience researching and completing business applications, contracts, bids, or vendor registrations is a plus
- Comfortable learning new software and business processes quickly
- Strong problem-solving and decision-making abilities
- Ability to work independently with minimal supervision
- Professional, dependable, and capable of handling confidential business information
- As the role progresses, there may be opportunities to support the client’s other businesses and potentially transition into a full-time position.
Core responsibilities:
- Provide day-to-day executive and administrative support to company leadership
- Assist with logistics coordination, delivery scheduling, and operational follow-up
- Help manage independent drivers, including maintaining driver records, availability, documentation, and contact information
- Communicate with drivers regarding assignments, schedules, pickup details, delivery requirements, and operational updates
- Assist with recruiting, onboarding, and maintaining relationships with independent contractors and delivery drivers
- Track required driver documentation, background checks, insurance information, licenses, and other compliance-related records
- Research and complete contract applications for delivery, courier, logistics, government, medical, legal, retail, and commercial opportunities
- Monitor contract opportunities, bid deadlines, application requirements, and follow-up activities
- Prepare and organize documents required for contract submissions and business opportunities
- Maintain organized records of active contracts, prospective opportunities, customers, and drivers
- Coordinate communication between leadership, drivers, clients, vendors, and business partners
- Respond to incoming calls, emails, and general business inquiries
- Assist with customer requests for quotes, delivery information, availability, and scheduling
- Help monitor active deliveries and follow up on pickup and delivery status when necessary
- Maintain accurate information within CRM, scheduling, dispatch, and administrative systems
- Prepare reports, spreadsheets, presentations, invoices, and other business documents
- Manage calendars, meetings, reminders, and leadership scheduling
- Assist with billing, invoicing, payment tracking, and administrative financial tasks when needed
- Research prospective clients, business partnerships, delivery opportunities, and new markets
- Assist with outreach to potential commercial customers and contract partners
- Maintain organized digital files and company documentation
- Develop checklists, workflows, and standard operating procedures to improve efficiency
- Assist with driver performance tracking and documentation
- Escalate delivery issues, driver concerns, or customer complaints to leadership when appropriate
- Help ensure customers receive timely, professional communication throughout the delivery process
- Support business development, marketing, and special projects as assigned
- Remain flexible and provide administrative support to additional businesses or industries operated by leadership as needed
Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.
Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!
This is a remote position.
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