Coordinate matchmaking client activities, appointments, calendars, follow-ups, communications, profiles, and confidential relationship-management records. Create and publish social media content across Instagram, Facebook, and LinkedIn, support brand growth, and identify improvements to client experience and administrative operations. The role requires proactive ownership, strong organization, discretion, empathy, and commercial awareness while working closely with the matchmaker.
This is a remote position.
Looking to take your career to the next level? Then this role is for you!
Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!
Profile Requirements:
- Min. 3 years of experience in an Executive Assistant, Personal Assistant, Client Services or similar role, ideally supporting a founder, executive or professional services business.
- Previous experience working with a matchmaker or within the matchmaking, dating, relationships or personal services industry, with a strong understanding of the client journey and the sensitive nature of the work.
- Marketing-savvy and confident contributing ideas, initiating discussions during team meetings, identifying opportunities, and suggesting practical ways to improve client engagement, content, and overall business growth.
- Strong social media capability, with experience creating and publishing engaging content and a good understanding of Instagram, Facebook, LinkedIn and current social media trends.
- Excellent communication and interpersonal skills, with the ability to communicate with high-value clients professionally, empathetically and discreetly.
- Highly proactive, organised and commercially minded, with the ability to anticipate needs, manage multiple priorities, work independently and take ownership rather than waiting to be instructed.
Core responsibilities:
- Work closely with the matchmaker to coordinate day-to-day client activities, appointments, follow-ups and priorities, ensuring the matchmaking process runs smoothly.
- Manage client communication across email, phone and messaging platforms, maintaining a warm, professional and discreet experience throughout the client journey.
- Proactively monitor client and matchmaker priorities, identifying outstanding actions, upcoming requirements and opportunities to follow up before they become issues.
- Support the matchmaking process by maintaining accurate client information, profiles, preferences, notes and relevant relationship-management records with a high level of confidentiality.
- Create and publish engaging social media content across platforms such as Instagram, Facebook and LinkedIn, including posts that promote the brand, matchmaking insights, success stories, dating advice and relevant services.
- Work with the matchmaker to translate ideas, insights and industry knowledge into social media content that reflects the brand voice and attracts the right prospective clients.
- Coordinate calendars, consultations, client meetings and other appointments while ensuring the matchmaker has clear visibility of upcoming commitments and priorities.
- Identify opportunities to improve client experience, administrative processes, social media activity and day-to-day operations, taking ownership of tasks and implementing improvements without requiring constant direction.
Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.
Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!
Similar Jobs
Information Technology
Provides high-trust administrative and executive support to a founder and COO. Responsibilities include complex calendar and meeting coordination, correspondence and presentation preparation, file organization, domestic and international travel, expense management, agendas, notes, action-item tracking, stakeholder communication, and confidential information handling. The role also supports special projects and cross-functional leadership requests in a fast-paced, fully remote fintech and cryptocurrency environment.
Top Skills:
Ai ToolsExcelMS OfficeOutlookPowerPointTeamsWord
Agency • Information Technology • Professional Services • Manufacturing
Provide executive and administrative support, with a strong focus on researching, preparing, submitting, and tracking grant applications. Organize digital files, emails, calendars, spreadsheets, passwords, and supporting documents. Conduct research, coordinate events and film festivals, assist with social media posting, and maintain e-commerce product listings. Manage deadlines, verify application accuracy, communicate with external contacts, and handle confidential information independently.
Top Skills:
E-Commerce PlatformsGoogle DocsGoogle DriveGoogle SheetsMS OfficeSocial Media Platforms
Agency • Information Technology • Professional Services • Manufacturing
Provides comprehensive support to the Chief Executive, including calendar and email management, scheduling, correspondence, travel coordination, event planning, research, meeting preparation, and action-item tracking. Coordinates leadership, organizational, volunteer, and strategic initiatives while maintaining confidential records and executive files. The role also supports recruiting administration, develops efficiency workflows, manages vendors and communications, and follows up on deadlines across remote and on-site teams.
Top Skills:
Google WorkspaceMS OfficePlanning CenterZoom
What you need to know about the Sydney Tech Scene
From opera to comedy shows, the Sydney Opera House hosts more than 1,600 performances a year, yet its entertainment sector isn't the only one taking center stage. The city's tech sector has earned a reputation as one of the fastest-growing in the region. More specifically, its IT sector stands out as the country's third-largest, growing at twice the rate of overall employment in the past decade as businesses continue to digitize their operations to stay competitive.
