Finance & Operations Support Specialist

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Profile Requirements:

• Bachelor's degree in business/commerce, business administration, operations management, or a related field.
• 3+ years of experience in business operations, project management, data analysis, preferably in a financial services, technology or startup environment.
• Strong analytical and problem-solving skills, with the ability to translate complex data into actionable insights.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, SharePoint, Access)
• Proficiency in Xero
• Excellent organizational and time management skill
• Strong attention to detail and accuracy
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and communicate complex ideas to a variety of stakeholders.
• Knowledge of sustainability, decarbonisation, or clean energy sectors is highly desirable.

Core responsibilities:

• Finance and accounting - manage accounts payable and receivable, invoicing, payment runs, collections and credit control activities; support payroll, superannuation, reimbursements, month-end close and cashflow forecasting while ensuring consistency and accuracy of financial data and liaising with bookkeepers and external finance stakeholders.
• Operations and process improvement - provide day-to-day operational support across the business, maintain trackers and reporting rhythms, coordinate cross-team workflows to keep key business activities on schedule, and identify and implement process improvement and automation opportunities.
• Customer onboarding - coordinate onboarding documentation, facilitate communication with clients and stakeholders, conduct Know Your Customer (KYC/AML) checks and ensure accurate data entry and ongoing platform access.
• Compliance, policies and procedures - support regulatory compliance by assisting with implementation and maintenance of policies, coordinating compliance checks and audits, and guiding internal stakeholders on adherence to company policies and procedures.
• SaaS platform and data support - maintain platform and customer data, support market and customer data updates, and ensure the accuracy and integrity of business systems and operational data.
• HR & procurement operations - support recruitment coordination, onboarding and offboarding processes, maintain employee records and HR documentation, and assist with procurement and vendor coordination.
• Systems & IT support - provide first-line internal IT support, manage user access, Microsoft 365 administration and SaaS tools.
• Marketing & administration support - coordinate content publishing, website updates, inbound enquiries, event coordination and general office administration to ensure smooth business operations.

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!

This is a remote position.