Financial Crimes Response Lead

Empower Australia’s Payments Future with Cuscal  

Ever tapped your phone to buy a morning coffee, or made a purchase from your favourite online store? Chances are, we’ve made it happen.  

At Cuscal, we’ve been at the forefront of payments innovation for 59 years, enabling seamless, secure solutions that millions of Australians rely on every day. From launching Australia’s first ATM to being the first certified Australian fast payments Payer and Initiator in 2022, we’ve always pushed boundaries - and we’re not stopping now. 

 We are looking for a Financial Crimes Response Lead to join our dynamic Product team within our Financial Crime Domain.

The purpose of the Financial Crimes Response Lead is to support law enforcement, clients and/or regulators in ad-hoc investigations requiring specialist fraud and scam knowledge. You'll work with internal and external (private and government) parties to share intelligence and participate in special disruption operations while driving special projects for product domains to uplift their fraud and scam capabilities. 

You’ll also make an impact by:  

• Determining Cuscal’s response to fraud & scam risks and activities
• Evangelising and educating financial crimes knowledge within Cuscal
• Driving thought leadership and represent Cuscal at industry forums, client forums on fraud & scam; advocate for industry reform
• Managing complex investigations and support / collaborate with external parties such as government agencies or law enforcement
• Being responsible for matters of concern which require “need to know basis only” investigations

What you’ll bring  

You’re a strategic thinker with an inquisitive nature; you have excellent communications skills and a passion for problem solving. You thrive in a fast-paced environment and are driven to contribute to a dynamic team.  

To succeed in this role, you’ll have the following experience: 

• Extensive experience in a financial crime analysis and investigative role
• Demonstrated experience in successful internal and external relationship management
• Proven experience in working effectively in a fast-paced environment
• Demonstrated experience in Strategy development within Financial Crime

And the following technical skills: 

• Ability to lead productive working relationships with internal and external parties
• Understanding of current and emerging trends within the fraud & scam landscape
• Outstanding communication and presentation skills
• Excellent organisational and time management skills

Why Cuscal?  

At Cuscal, you’ll find a strong, successful company that’s reimagining the future. And our team is right there at the heart of it all.    

Here, you’ll deliver or support interesting, ground-breaking work that has real impact - on Australia’s financial services sector and the millions of customers it serves.   

You’ll innovate alongside skilled, smart, connected teams.  

And you’ll build an impressive, fulfilling career that continues to grow.    

You’ll also enjoy a range of benefits, including:  

• Recognition and growth: Celebrate achievements through IGNITE and grow with tailored development opportunities.  
• Diversity and inclusion: Join a workplace that values different perspectives and flexible work arrangements.  

Join us and reimagine the future  

Ready to make an impact? Click APPLY to join Cuscal’s Product division today. 

If you’re excited about this opportunity, we’d love to explore how you can contribute to our vision for the future. Screening and interviews may occur before the job ad closing date, so don’t wait - apply now. 

Cuscal is an equal opportunity employer committed to an equitable, diverse, and socially inclusive work environment and a positive, barrier-free recruitment process.  

We welcome applicants from an Aboriginal and Torres Strait Islander heritage, people living with a disability, LGBTQIA+ and people from culturally diverse backgrounds to explore career opportunities with Cuscal.   

Note: Cuscal does not accept unsolicited resumes from recruitment agencies or search firms.