Functional Consultant – Sales Commissions / Incentive Compensation

At NCS Australia, we are more than a technology services company—we are a team of innovators, problem-solvers, and creators shaping the future. With a strong presence across the APAC region, we partner with government and enterprise organisations to tackle complex challenges and deliver solutions that drive real, lasting impact.

We are passionate about unlocking value through technology. By focusing on people, committing to quality, and challenging traditional thinking, we believe technology services can be done better. Our team brings this to life by advising, transforming, and managing technology to help our clients and communities thrive.

We love big ideas and bold thinkers. Bring your ambition and your creativity—together, we will turn them into extraordinary opportunities. Ready to make tomorrow with us? Explore our opportunities and join a team that is redefining what’s possible.

We are seeking an experienced Functional Consultant with expertise in Sales Commissions and Incentive Compensation Management (ICM) solutions. The successful candidate will work closely with business stakeholders to gather requirements, design commission processes, configure solutions, and support implementation and optimisation initiatives across modern commissions platforms.

Experience with one or more leading commissions platforms—including CaptivateIQ, Performio, SAP Callidus, Salesforce Spiff, or Everstage — is required.

• Lead discovery workshops with Sales, Finance, Revenue Operations, HR, and Compensation stakeholders.
• Gather, document, and validate business requirements for commission and incentive compensation programs.
• Translate compensation plans into scalable functional solution designs.
• Configure and maintain commission plans, rules, quotas, territories, accelerators, bonuses, draws, and incentive calculations.
• Design commission workflows, approval processes, and payout cycles.
• Support data mapping and integration requirements with CRM, ERP, HRIS, and payroll systems.
• Work alongside technical consultants and integration teams during implementation.
• Perform solution testing, including unit testing, system integration testing (SIT), and user acceptance testing (UAT).
• Troubleshoot commission calculation issues and investigate data discrepancies.
• Produce functional specifications, configuration documentation, process flows, and user guides.
• Deliver end-user training and support business adoption.
• Recommend process improvements and best practices for incentive compensation governance and administration.
• Provide post-go-live support and continuous optimisation.

• Experience with one or more of: CaptivateIQ, Performio, SAP Callidus, Salesforce Spiff, or Everstage.
• Strong understanding of sales commissions and incentive compensation.
• Experience with business analysis, functional design, and solution configuration.
• Excellent stakeholder management and communication skills.
• Experience working with CRM, ERP, or payroll integrations is desirable.

Why join us: 

NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.

NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.

At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply. 

Agencies:

We’ve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.

Work rights and background checks: 

To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks