Owns daily fund accounting operations for institutional clients across Australia, New Zealand, and Asia-Pacific. Responsibilities include managing client relationships, resolving queries, ensuring SLA delivery, maintaining procedures and controls, leading process and system improvements, coordinating with internal teams, and overseeing risk management. The role requires substantial fund accounting or fund operations experience, knowledge of financial markets and instruments, proficiency with custody and asset management systems, advanced Excel skills, and leadership capability.
Join JPMorganChase's Fund Accounting and Unit Trust Pricing team in Sydney and take senior ownership of fund operations across a portfolio of institutional clients. This role offers broad exposure to Australian and Asia-Pacific investment markets and is well-suited for an experienced professional ready to take on greater accountability and make a meaningful impact.
As a Senior Fund Accounting Associate within Investor Services, you will take senior responsibility for the end-to-end management of daily fund accounting operations across multiple clients, with full accountability for deliverables in line with service level agreements. Clients include large superannuation funds and investment management unit trusts across Australia, New Zealand, and Asia-Pacific. This role requires a seasoned professional who can operate independently, manage complexity, and drive continuous improvement.
Job responsibilities
- Take senior ownership of client relationships, including query resolution, service reviews, and ensuring all deliverables are consistently met on time and to a high standard.
- Maintain and enforce documentation standards, including standard operating procedures and client-specific checklists, ensuring team-wide compliance.
- Lead process improvement and system development initiatives, proactively identifying bottlenecks and driving efficiency gains.
- Liaise with relationship managers, client service managers, and upstream and downstream teams to resolve issues and uphold service quality.
- Oversee the risk and control framework, escalating issues promptly and maintaining strong risk discipline across the team.
Required qualifications, capabilities, and skills
- Bachelor's degree in Accounting, Mathematics, Economics, or a related discipline.
- Minimum 5 years of experience in fund operations, unit trust pricing, or fund accounting, with demonstrated seniority and team leadership.
- Strong knowledge of domestic and international financial markets and instruments.
- Strong systems knowledge of HiPortfolio, Investone, or equivalent asset management and custody systems.
- Strong Microsoft Excel skills.
- Proven ability to manage complex client relationships, lead a team, and maintain a strong risk and control mindset.
Preferred qualifications, capabilities, and skills
- Completion of or currently studying towards a Chartered Accountant, Certified Practising Accountant, Chartered Financial Analyst, or Master of Applied Finance qualification.
- Experience with superannuation funds or investment management unit trusts in Australia or Asia-Pacific.
- Experience leading process improvement initiatives in a fund operations environment.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
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