Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
Global Strategic Account Manager (GSAM)
Global Data Center Solutions | APAC / Global Scope
Are you a strategic, commercially driven sales leader who thrives in complex global environments? Do you know how to influence executive stakeholders, unlock growth, and win large-scale deals across global accounts?
We’re looking for a Global Strategic Account Manager (GSAM) to own and grow some of our most critical data centre clients—driving long-term partnerships, pipeline growth, and multi-million dollar opportunities.
Why this role matters
This is a high-impact, global role where you will:
Own the strategy and growth of top-tier data centre customers
Lead global account plans and executive relationships
Drive cross-sell and large, complex deal wins
Influence product direction through Voice of Customer insights
Orchestrate teams across regions, functions, and technologies
What you’ll do
Shape and Execute Global Account Strategy
Own and lead annual account planning, identifying growth and “hunt” opportunities
Build deep relationships with senior and executive stakeholders
Align global teams behind a clear customer strategy and growth ambition
Drive Revenue Growth
Build and convert a strong global pipeline of opportunities
Lead deal strategy, proposal development, and negotiations
Identify and unlock cross-sell and upsell opportunities across solutions
Lead Cross-Functional Execution
Orchestrate regional sales, technical, and product teams
Remove roadblocks and mobilise resources to win and deliver
Align demand planning, capacity, and execution across markets
Be the Voice of the Customer
Provide strategic insights to influence product innovation and roadmap
Highlight competitive dynamics and customer pain points
Drive innovation workshops and position us as a trusted partner of the future
Operate at Executive Level
Lead quarterly business reviews (QBRs) with customers and internally
Drive strategic partnership planning with senior customer stakeholders
Represent your account at global forums and leadership discussions
What you bring
Proven experience managing large, strategic or global accounts
Strong track record of winning complex, high-value deals
Ability to influence C-suite and senior stakeholders
Experience working across regions and cross-functional teams
Commercial acumen with strong pipeline, forecasting, and deal leadership skills
Background in data centres, infrastructure, or complex B2B solutions (preferred)
What success looks like
Clear, executable global account strategy
Strong executive relationships within the customer
Consistent pipeline growth and deal closure
Effective cross-regional alignment and execution
Tangible contribution to long-term partnership and revenue growth
Why join us
Work on industry-leading global data centre accounts
Be part of a high-performing, collaborative team
Influence both customer strategy and internal product direction
Opportunity to make a visible, global impact
If you are interested in this role, please click the Apply now button.
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