Overview
We are seeking an experienced Global Technical Services Project Manager to lead and drive execution of complex, cross-functional projects within a global technical services environment. This role will manage end-to-end project delivery, ensuring alignment between technical teams, business stakeholders, and customers across multiple regions.
Key Responsibilities
Lead end-to-end project management for global technical services initiatives (planning, execution, monitoring, and closure)
Coordinate with cross-functional teams (engineering, operations, service delivery, and external partners)
Manage stakeholders across different regions and time zones, ensuring clear communication and alignment
Track project scope, timelines, resources, risks, and budget
Drive process improvements and ensure adherence to project management standards and best practices
Identify and mitigate risks, resolving issues proactively to maintain project delivery
Provide regular status updates and reporting to leadership and stakeholders
Ensure high levels of customer satisfaction and service quality
Requirements
Must-Have
5–8+ years of project management experience in technical / IT / services environment
Proven experience managing global or cross-regional projects
Strong knowledge of project management methodologies (Agile, Waterfall, or Hybrid)
Excellent stakeholder management and communication skills
Experience using project tools (e.g. Jira, MS Project, ServiceNow, or similar)
Ability to manage multiple projects in a fast-paced environment
Nice-to-Have
Certifications such as PMP, PRINCE2, or Scrum
Experience in technical services, post-sales, or service delivery environments
Exposure to customer-facing or client-driven projects
Background in technology, telecom, SaaS, or consulting industries
Key Competencies
Strong problem-solving and decision-making skills
Ability to balance technical and business priorities
High level of ownership and accountability
Effective cross-cultural communication
#LI-APAC
Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.
ResMed Sydney, New South Wales, AUS Office
1 Elizabeth MacArthur Dr, Sydney, Australia, NSW 2153, Australia
