About Fetch
Fetch is how modern pet parents give their pets the best care. One pink app 🩷 for insurance, health and care.
We’ve raised our Series A from Lightspeed and Airtree, we’re rated 4.9⭐️ on Google, #1 by CHOICE, and we’re growing fast.
Now we’re turning Australia’s fastest-growing pet insurance brand into Australia’s most-loved consumer pet health brand.
The role
We’re looking for an exceptional Head of Growth to own how Fetch grows: the strategy, system, and team.
This is a senior player-coach role across acquisition, conversion, lifecycle, referrals, partnerships, website, and new channels. Your job is to build the engine that gets Fetch in front of every pet parent in Australia - in ways that are creative and clever.
Growth has to feel like Fetch: crafted, warm, fun, trustworthy, and a little bit magic. The ad, the website, the landing page, the first 30 seconds in-app, the referral loop all matter.
Location: Sydney, hybrid, 3–4 days in office
Employment type: Full time
Compensation: Series A salary and equity
Working with: Reports to a co-founder and leads a small growth team. We’re flat, fast and care about the best idea.
What you’ll build and own
A growth engine that compounds: weekly testing rhythms across creative, paid, website, product, and lifecycle
A website and funnel that converts: thoughtful, clever, personal
New growth routes: vets, breeders, rescues, partnerships, community, and channels no one else in the category is trying
A scalable paid engine: Meta, TikTok, Google etc. with unit economics that hold as spend grows
An AI-native testing system: agents and workflows that test creative, landing pages, offers, and lifecycle ideas every week
A small team: hired, coached, and led by you
A clear view of what’s working: CAC, LTV, payback, conversion, retention
About you
You’ve scaled something before to hundreds of thousands of people, and you have the ambition and drive to make it happen again at Fetch.
This might look like:
5+ years in growth, ideally in a venture-backed consumer business
Ownership across growth strategy, budget, team, and targets
Experience building a creative or growth-testing operation
Strong understanding of CAC, LTV, payback, cohorts, and conversion
Good judgement across copy, design, websites, landing pages, offers, and customer experience
A sharp eye for creative that works on Meta, TikTok etc.
Nice to have: subscription, referral, product-led growth, you don’t need insurtech or fintech experience!
You’ll probably love this role if:
You’re super ambitious and want to grow very fast!
You’re all in on AI
You’re optimistic and ambitious, and you make people around you want to go harder
You’re clever and creative, and come up with ideas others don’t
You care about tiny details that make a brand loved
You love pets 💗
You probably won’t love this role if:
You want a big team, big agency roster and distance from the work
You need perfect data, briefs or structure before moving
You’re uncomfortable being challenged, or think people should stay in their lane
You think growth is just numbers
What it’s like here
The Fetch team vibe is ambitious, smart, hard-working, thoughtful, and kind.
You’ll be involved early in strategy, with room to debate ideas with founders and the team
You’ll work on a product genuinely loved by pet parents, vets and the broader pet community
We’re growing fast, and you’ll directly shape the future of Fetch
Perks
Competitive Series A salary + meaningful equity
Hybrid working (3 days Sydney office, flexible WFH)
Latest MacBook Pro and a top setup
Two team retreats each year
Office dogs for cuddles and interruptions
Bean to cup coffee machine, unlimited fruit and snacks. Toblerone on-tap
Inclusive parental leave policy
5 weeks annual leave
How to apply
Apply via the link. Attach your CV and anything that shows your work.
Tell us your 2–3 best achievements, the metrics, and the specific role you played in each.
