Head of Privacy

• Location:  Sydney, Australia or London, England

• Type: Permanent, full time

• Hybrid role, Happy to talk flexible working

Please note: This role can be based in Sydney or London.

We are recruiting across multiple locations and will consider candidates based in either of these regions.
 

Kindly indicate your current location clearly in your application.

The opportunity

As Head of Privacy, you will lead the global privacy, responsible data and AI ethics agenda across QBE. This is a pivotal senior role shaping how we protect trust, enable innovation and embed privacy‑by‑design and ethical AI practices across a complex, international organisation.

About QBE    

At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.    

We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.   

What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. 

Your new role

Reporting into the Group Chief Privacy Officer, this role is the operational and strategic engine of QBE’s global privacy and trustworthy AI program. You will translate strategy into action, partner closely with senior leaders across data, technology and AI, and ensure consistent, pragmatic management of privacy and ethical data risks across the Group.

You will play a critical leadership role in enabling innovation while maintaining strong governance, regulatory readiness and customer trust.

Key responsibilities include:

• Providing global leadership and oversight of privacy, responsible data use and AI ethics governance, aligned to regulatory expectations and QBE’s risk appetite

• Embedding privacy‑by‑design, ethical design and responsible AI principles into data, analytics and AI initiatives across the Group

• Partnering with Technology, Data, AI and business leaders to assess and manage privacy, ethical and regulatory risks in AI‑enabled and automated decision‑making

• Shaping and overseeing privacy and ethics considerations across AI model development, procurement, deployment and third‑party arrangements

• Driving consistency, maturity and uplift in privacy risk management through clear frameworks, guidance and pragmatic guardrails

• Acting as a trusted advisor and central connector across divisional DPOs, senior stakeholders and governance forums globally

About you

You are a seasoned privacy leader with deep global privacy expertise and a strong point of view on responsible data and AI. You are commercially minded, collaborative and confident operating in complex environments — able to balance regulatory rigour with practical, business‑enabling solutions.

You bring credibility, influence and a customer‑first mindset, and are passionate about building trust through ethical, transparent and well‑governed use of data and AI.

Key requirements:

• Deep expertise across global privacy regulation, risk management and emerging trends

• Strong experience in data ethics, responsible AI and governance of advanced analytics or AI‑enabled use cases

• Proven ability to translate complex regulatory and ethical expectations into clear, pragmatic guidance

• Demonstrated success influencing senior stakeholders across technology, data, AI, legal and risk functions

• Experience uplifting privacy maturity and operating models in large, complex organisations

• Leadership experience developing teams and fostering strong, collaborative culture

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances.

As this role is part of a global team we are open to candidates based in London and Sydney. For further information on the benefits available in each region, please visit our careers website - Careers | QBE Insurance Group

Rewards & Recognition

We are proud to be recognised for creating an inclusive and diverse workforce, which includes:

• Bloomberg Gender Equality Index 2018 – 2023 (global)

• Equileap Top 100 for Gender Equality (global)

• Stonewall 2022 Workplace Equity Index (QBE Europe)

• Gold Employer status for 2019, 2020 & 2021 by the Australian Workplace Equality Index (QBE Australia Pacific)

• Insurance Business America 2022 5-star carrier for Diversity, Equity and Inclusion (QBE North America)

APPLY NOW and let’s make it happen! 

Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

QBE recognises the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] #LI-AUSPAC

Skills:

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.