ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development
Home-Based | Melbourne or Sydney
Join ICON in a Functional Service Provider (FSP) partnership supporting a global biopharmaceutical organisation delivering innovative clinical development programs.
We are seeking an In-House CRA (IHCRA) to provide critical centralized support to CRAs and study teams, playing a key role in site management, remote monitoring, and study coordination activities.
The OpportunityThis role is ideal for candidates with CRO or pharmaceutical experience, or experienced Study Coordinators looking to transition into a sponsor-aligned environment and gain exposure to monitoring activities.
You will work closely with CRAs and cross-functional teams to ensure clinical trials are delivered efficiently, compliantly, and to the highest quality standards.
Key Responsibilities- Provide centralized support to CRAs in managing investigative sites
- Perform remote monitoring activities, including EDC and data review
- Track site performance, patient recruitment, and data entry timelines
- Liaise with sites to follow up on queries, documentation, and action items
- Support study start-up activities, including site documentation and supplies coordination
- Assist with eTMF review and quality control at site and country level
- Support preparation and follow-up of monitoring visits
- Act as a key contact for sites between monitoring visits
- Assist with contract and site documentation processes where required
- Contribute to study tracking, reporting, and communication across teams
- Bachelor’s degree in Life Sciences or related field (or RN qualification)
- 2–3 years’ clinical research experience within a CRO, pharmaceutical company, or as a Study Coordinator
- Strong understanding of ICH-GCP, clinical trial processes, and regulatory requirements
- Experience with EDC, CTMS, and clinical trial systems
- Excellent organisational and communication skills
- High attention to detail with strong problem-solving capability
- Ability to manage multiple priorities and work independently
- Comfortable working in a fast-paced, matrix environment
- Excellent opportunity for Study Coordinators transitioning into CRA pathways
- Gain exposure to remote monitoring and site management activities
- Work within a supportive, collaborative, and high-performing team
- Strong career development opportunities within clinical operations
- Location: Home-based (Melbourne or Sydney)
- Travel: Occasional travel may be required
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What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs.
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
Life assurance
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.
Visit our careers site to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here to apply
ICON plc Sydney, New South Wales, AUS Office
Wallumedegal Country, 2 Lyon Park Road, North Ryde, Sydney, New South Wales, Australia, 2113
