Description and Requirements
Summary of Responsibilities:
This role is responsible for generalist HR strategies and processes which enable smooth end to end HR operations, enhanced employee care and regulatory compliance.
Principal Responsibilities:
- Co-ordinating and ensuring a positive end to end experience for employee processes
- Ownership for managing and improving Employee Care initiatives and the Australian Benefits program
- Work with Outsourced provider (Accenture) on BAU HR Operations and process improvements
- Stay current on HR related regulatory changes to keep P&C team informed and enact policy or process changes
- Ensure policies, procedures and practices are up to date, designed and implemented consistently and in line with regulatory requirements
- Build relationships and partnerships across teams to enable critical HR best practice
- Engage in business transformation, workforce design and other project work as required.
- Ad hoc projects as required to support HR Strategy
Knowledge/Skills/Competencies Required:
- Sound Generalist knowledge of Human Resources organisational practices and legislation
- Experience and skills with HR systems, automation, and process efficiency
- Sound judgement to review and resolve issues
- High levels of confidentiality and emotional intelligence
- Strong collaboration skills with a customer focus
- Excellent communication skills, both verbal and written
- Excellent organisational and time management skills
- Proactive approach with ability to show initiative and work independently
- Numeric with good excel spreadsheet skills
Education, Experience and Certifications
- Relevant experience
- Relevant HR Certification or Training preferred
Key MetLife Success Principles
- Build Tomorrow - Act with urgency
- Win Together - Create Alignment
- Own It - Enable Solutions; Deliver What Matters
Key Business Relationships:
- People & Culture team members
- MetLife Regional HR Team
- Accenture partnership
- MetLife employees
- Recruitment Agencies
Benefits We Offer
Our benefits are designed to care for your holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer health care coverage for you and your family, insurance discounts for home, car, and pet protection, as well as parental leave. We also provide premium gym membership for you and your direct relatives, volunteer time off, discounts with specific universities, flexible Fridays, connectivity reimbursement, and much more!
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies", MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
What We Do
Named one of Fortune’s “World’s Most Admired Companies,” MetLife is leading the global transformation of an industry we’ve defined for more than 150 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond. With operations in more than 40 markets and leading positions across the globe, MetLife’s building a workforce of diverse and empowered voices that all belong. Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.
Why Work With Us
At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.
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