The HubSpot Administrator will manage and optimize HubSpot for sales, marketing, and operations, ensuring data integrity, designing workflows, and supporting cross-functional teams.
Looking to take your career to the next level? Then this role is for you!
Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!
Profile Requirements:
- min 3.5 years hands-on HubSpot administration experience
- Deep experience with workflows, pipelines, reporting, and integrations
- Strong understanding of sales, marketing, and RevOps processes
- Experience with Zapier and API-based integrations
- High data literacy and comfort with complex systems
- Strong documentation and communication skills
Core responsibilities:
- Own the end-to-end administration, configuration, and health of HubSpot across Marketing, Sales, Service, and Operations Hubs.
- Design and maintain scalable CRM architecture across Contacts, Companies, Deals, Tickets, and Custom Objects, including lifecycle stages and data models.
- Establish and enforce naming conventions, property governance, data standards, and access controls (users, roles, teams, permissions).
- Act as the internal HubSpot subject-matter expert and escalation point for all CRM-related matters.
- Design, build, test, and optimise advanced workflows across sales, marketing, and operations, including lead routing, lifecycle transitions, SLAs, tasks, alerts, and validation logic.
- Build and manage sales sequences, templates, snippets, playbooks, and task automation aligned to personas, pipelines, and deal sizes.
- Manage unsubscribe logic, suppression lists, consent rules, and email compliance in line with CAN-SPAM, CASL, GDPR, and deliverability best practices (DKIM, SPF, DMARC).
- Execute complex data imports, exports, migrations, and deduplication while maintaining strong data hygiene, validation rules, and clean object associations.
- Design and manage multiple deal pipelines, including stage definitions, probabilities, required fields, automation enforcement, and forecasting accuracy.
- Build executive-grade dashboards and reports covering pipeline health, conversion rates, sales velocity, attribution, lifecycle funnels, and rep performance.
- Design and optimise lead scoring and lifecycle management models (MQL/SQL), including decay logic, re-qualification rules, and outcome-driven optimisation.
- Maintain clean CRM organisation and object strategy, preventing system sprawl through archiving unused properties, workflows, and objects.
- Own HubSpot integrations and automation via native tools, Zapier, and APIs, monitoring sync health, errors, and data consistency.
- Partner cross-functionally with Sales, Marketing, Operations, Finance, and Leadership to translate business requirements into scalable CRM solutions, documentation, training, and continuous optimisation.
Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.
Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!
This is a remote position.
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