Human Resources Consultant

Powering the world’s payments ecosystem

ACI powers the payments ecosystem – globally, and you power ACI.  You’ll innovate, collaborate, and grow – in an energetic technology culture with decades of proven success.  ACIers – in all roles and levels – are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments.

As a Human Resources Consultant in Australia, Sydney, you will join a diverse, passionate team, dedicated to powering the world’s payments ecosystem!

This purpose of this Human Resources Consultant is:

The Human Resources Consultant leads and manages all HR activities for the Pacific region such as onboarding, induction program, administering statutory benefits such as health Insurance, leave benefits and rewards programs. The role calls for managing FTE and vendor staff in the Australia and New Zealand region and reports to the APAC HR head in Singapore. 

A typical day at ACI for a Human Resources Consultant is:

• Provides administrative support for the human resources function in the areas of compensation/benefits, employment, employee relations, and training.

• Maintains employee files and personnel records, processes change-of-status forms, compiles personnel statistics and provides information to employees on matters pertaining to personnel forms and records. 
• Ensure timeliness, approvals and accuracy of processed employee changes into HR system.  

• Prepares special reports, such as insurance, health and safety records, turnover, headcount, etc and other Governance artifacts

• Administer benefit programs, prepare insurance reports summarizing claims and coverage, and conduct employee orientation to inform new employees of company benefits programs.  

• Maintains and coordinates human resource policies. Advises employees regarding policies. 

• Coordinates employee recognition and reward programs for the company. 

• Assists with compensation projects including survey completion, job description development, job use/titles and drafting offer letters. 

• Assists with recruitment by screening, coordinating interviews, reference checks on selected candidates.

• Research and resolves customer inquiries regarding personnel changes and HR processes.

• Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics.

• Perform other duties as assigned.
   

Knowledge, Skills and Experience required for the job: 

• Bachelor’s degree in Business, HR or related field or equivalent experience. 

• 5-7 years related experience.    
• Experience in the HR function for a global enterprise.
• Expertise with Australia & New Zealand labor laws and Immigration rules.
• Experience in managing Governance, L&D, Compensation, Payroll and other administrative functions.
• Experience in working with Global vendors to on board and managing consultant workforce.
• Experience in working with HRMS Systems such as Oracle and / or SAP.

Core Capabilities:

We seek colleagues who embody our core capabilities — these shape our culture and enable us to make a meaningful impact together:

• Ensure Accountability: holding self and others accountable to meet commitments.

• Drives Results: consistently achieving results, even under tough circumstances.

• Customer Focus: building strong customer relationships and delivering customer-centric solutions.

• Cultivate Innovation: creating new and better ways for the organization to be successful.

• Collaborates: building partnerships and working collaboratively with others.

• Courage: stepping up to address difficult issues, saying what needs to be said.

Applicants must be currently authorized to work in the Australia on a full-time basis. This position does not offer sponsorship for employment visa status or work permit now or in the future.

In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package—all within an innovative and collaborative work environment.

Are you ready to help us transform the payments ecosystem? To learn more about ACI Worldwide, visit our web site at www.aciworldwide.com

ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally.

Important Notice About Recruitment Scams
Job seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company (www.aciworldwide.com / @aciworldwide.com). The ACI Worldwide recruitment team will always follow official channels and will never request payment.

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