System Canada Technologies Jobs

Implementation Consultant

System Canada Technologies

Implementation Consultant

Reposted One Month Ago

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In-Office

Sydney, New South Wales, AUS

Mid level

In-Office

Sydney, New South Wales, AUS

Mid level

Manage end-to-end implementations: run kickoff and information-gathering meetings, plan and track projects, document client requirements, train users, create specifications for development, coordinate with third-party providers, and support sales with scoping and pre-sales questions.

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Company Description

SCT resources have a broad range of skills in different technologies. The large skill-set has been made possible by a conscious focus on strengthening our skills base. Every person selected for our team brings something new, something that adds to our offerings. We learn continuously, both on the job and through formal training programs.

Job Description

Company: SystemCanada | www.systemcanada.com

World wide office: Canada - USA - Australia - UK - South Africa - New Zealand - Ireland - Japan

Job Description

Responsibilities:

End to end service engagement/implementation management

Engage with the clients following handover from Sales and arrange initial kick off meeting & information gathering meetings

Project management, planning & regular client meetings

Gathering & documentation of client requirements

Training of client users

Creating specifications for new development

Working with 3rd party providers

Support the sales team by undertaking scoping work, answering emails on functionality and pre sales meetings

Candidates should have:

Previous experience working in an external customer focussed implementation role

Excellent communication and presentation skills

Highly organised with attention to detail

"Can do" attitude with a professional & friendly approach to people

Experience in arranging & scheduling appointments, reporting / updating on status of implementations

Experience in process management & application consulting

Experience / confidence in training one-on-one and larger groups

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