Indigenous Chief Operations Office Pathways Program

• You are an Aboriginal and/or Torres Strait Islander person looking to kick start your career while you study

• We are an Indigenous Operations Academy in Australia’s largest bank

• Together we can support processes that deliver products, services and productivity benefits to CommBank customers while you complete an accredited Certificate qualification.

Do work that matters

Our Chief Operations Office (COO) Pathways Program is a 12-month paid development program designed to help Aboriginal and Torres Strait Islander people build on their existing experience while exploring new career opportunities across one of Australia's largest organisations.

You will undertake a fulltime time work with a view to moving into a permanent role at the successful completion of the program. You will be supported by on-the-job training, complemented by an accredited Certificate in Business or Finance.

You will be part of a team that is dedicated to running, improving, and transforming the processes that deliver products, services, and productivity benefits to the CommBank Group’s customers.

See yourself in our team

You will be completing processes that fulfil critical services for our customers including the establishment and discharge of loans, processing payments and grants, and verifying details to progress product applications.

With a focus on simply and safely meeting the needs of our customers, you will have:

• A keen eye for detail and a curiosity and confidence to seek clarification

• Strong organisational skills and ability to keep accurate reporting

• Demonstrated care, courage and commitment and be an energetic contributor to team meetings

• Excellent verbal and written communication skills - be able to communicate with both internal and external stakeholders

• A desire to learn and further develop project skills

We’re interested in hearing from people who:

• Enjoy solving problems and learning new things

• Work well with people and build strong relationships

• Are looking to grow their careers and explore new opportunities

• Want to make a meaningful contribution through their work

• Have experience working in a fast-paced environment.

• Can demonstrate competency in use of MS Office suite including Outlook, Word, and Excel

• Possess a learning mindset

• Are committed to collaborating with a team to meet the needs of our customers while completing a Certificate Qualification

While completing the program you’ll have the benefits of:

• Attend our Yarning Circles to connect with our Indigenous Employee Network

• Cultural leave for attending community commitments

• Having access to staff discounts and deals

So, if you like the look of this but do not know if a career in banking is for you, we would love to have a yarn anyway. You can submit your details to our expression of interest here and we will be in touch. Joining CommBank means you’ll be a part of a community, determined to make a real difference for First Nations Australians. That is because our culture is all about creating a place where you can be you.