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The Microsoft Innovation Hub empowers customers to overcome their business challenges through innovative engagements that integrate multiple areas of expertise. We drive AI transformation by leveraging evolving needs and emerging business opportunities. As the future of technologists and enterprise technical sellers, we guide customers from envisioning solutions to implementation. We deliver the Microsoft value story through immersive experiences, strengthening customer trust through deep engagements in exceptional environments.
You will lead a best-in-class, cross-workload team driving AI transformation for Microsoft’s most strategic customers together with our global partners. As the Director of the Innovation Hub, you lead your team of Solution Engineers to accelerate customer decisions, and drive AI transformation wins via deep customer engagement journeys. You’ll create alignment across Microsoft, manage senior stakeholder relationships, and coach your team to maximize impact for every customer. You’ll be a strategic leader and change maker, driving real business outcomes and differentiating Microsoft in the market. Success in this role means being an AI visionary and hands-on practitioner, bold, adaptive, and focused on innovation in a rapidly evolving world. This role is Microsoft onsite only.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Lead, coach, and grow a high performing team with deep technical expertise and consulting skills, focused on driving customer AI transformation and maximizing the adoption and business impact of Microsoft’s solutions.
- Articulate the strategic vision of the Hub with subsidiary leadership, sales and Industry teams. Advocate for the Hub’s process of Solution & Business Envisioning, Architecture Design, and Rapid Prototyping for optimal customer outcomes.
- Use your sales leadership experience to drive deal velocity and impact by owning the Hub’s business portfolio, ensuring successful engagement outcomes, and proactively identifying where the Hub can accelerate new opportunities for selected customers.
- Engage in advanced sales conversations with C-level customer stakeholders and connect platform and model capabilities with real business outcomes to directly influence transformation strategy and roadmaps.
- As a senior leader at Microsoft, proactively collaborate with your manager-level counterparts and their teams on strategic customer deals. Ensure engagement with the Microsoft Partner ecosystem in Hub customer journeys.
- Build a learning culture in your team. Sponsor your Solution Engineers to grow by identifying opportunities for learning and experimentation with diverse technical and industry folks across Microsoft.
- Own all aspects of your Hub’s operations, including facility operations, hiring, budget, and the quality of the end-to-end customer experience in your facility – ensuring that the Hub exemplifies Microsoft’s values and mission.
Qualifications
Required Experience
- 10+ years of technical pre-sales or technical consulting leadership experience
- Degree in Computer Science, Information Technology, or related field
- OR equivalent experience
Preferred Experience
- AI Visionary – You maintain a comprehensive worldview of the AI landscape and be able to shape business and technology strategy with first principles thinking. Back this up with extremely strong presentation, envisioning, and communication skills
- Influencer – Proven ability to drive influence and transformation across a complex organization, aligning diverse stakeholders and executing despite ambiguity
- Team Builder & Advocate- You can inspire and develop a high-performance team with a culture of curiosity, growth, innovation, passion and accountability
- Customer Advocate - You can champion customer insight and feedback to shape, strategy, solutions, approach and experience
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
