Jobs at Microsoft

Lead and develop a team of Windows Specialists to drive Windows adoption, defend platform share, and deliver enterprise customer outcomes. Coach on consultative selling, orchestrate partners and cross-functional teams, engage executives, manage performance and talent, and drive strategic, high-impact customer engagements focused on security, management, AI-readiness, and endpoint modernization.

Serves as the primary technical and customer support contact for complex Azure issues and projects. Troubleshoots mission-critical applications, conducts health checks and root-cause analysis, manages escalations, advises on Azure configurations and deployments, and communicates technical issues to varied audiences. Synthesizes customer feedback, identifies product and knowledge gaps, advocates for platform improvements, and partners with engineering, product, field, and support teams to improve reliability and customer experience.

Lead commercial and cost management for Microsoft’s Sydney data center construction portfolio. Own budgets, forecasts, cash flow, contingency, change management, funding scenarios, vendor payments, cost governance, risk assessment, and final account closeout. Manage General Contractor commercial activities from procurement through final payment, oversee cost consultants and commercial teams, support design and value engineering, and provide analysis for disputes, claims, and contract changes.

Provide technical escalation support for complex Azure/AWS cloud application and infrastructure issues. Own critical customer escalations, troubleshoot IaaS/PaaS and App Services, drive resolution, mentor peers, improve product and support processes, and coordinate with account and engineering teams to prevent and resolve high-risk incidents.

Leads public-sector business-process transformation sales strategy and execution, including multi-year growth planning, AI and cloud solution selling, complex deal sponsorship, partner engagement, pipeline management, forecasting, and revenue growth. Builds executive customer relationships, coordinates Microsoft teams, develops tailored success plans, and cultivates an inclusive, high-performing sales culture through coaching, talent development, and accountability.

Embedded Senior Data Scientist in a Forward Deployed Engineering team who builds, evaluates, and ships production-ready ML solutions. Works with messy real-world data, runs experiments tied to business outcomes, collaborates with engineers and product teams, and applies modern AI practices while maintaining security, quality, and customer focus.

Provides technical support for SharePoint, Microsoft 365, Office, Teams, OneDrive, Exchange Online, and Copilot. Responsibilities include investigating and resolving complex customer issues, troubleshooting identity, permissions, licensing, performance, and configuration problems, meeting support SLAs, documenting resolutions, escalating defects, and collaborating with engineering teams. The role also contributes to automation, readiness programs, mentoring, product improvements, and secure AI and Microsoft 365 configuration practices. Flexible evening and weekend shifts may be required.

Conduct research, prototyping, and evaluation of computer vision, multimodal, generative AI, and agentic models for video understanding and editing. Build and benchmark foundation-model systems, curate datasets, define experiments and metrics, develop scalable AI prototypes, and communicate findings through demos, documentation, and presentations. Collaborate with applied scientists, engineers, product managers, designers, and researchers during a 12-week full-time, in-person internship.

A 12-week full-time software engineering internship building and testing video experiences for Clipchamp and Microsoft 365. Interns collaborate with engineers, product managers, and designers; solve technical problems involving web technology, AI, production infrastructure, reliability, observability, and performance; and apply software engineering practices to ship products at scale.

Provide advanced SharePoint technical support: investigate and resolve complex SharePoint Server and Online issues, advise customers, collaborate with engineering, mentor peers, and contribute to product and process improvements through diagnostics and automation.

Lead engineering teams to improve Azure Storage service quality, resiliency, chaos engineering, and validation infrastructure. Integrate AI tools and Responsible AI across the SDLC, coordinate cross-team plans, resolve complex incidents, and ensure scalable performance and best practices.

Research and perform offensive security testing against M365 services and AI systems, develop automation/tooling for scalable vulnerability discovery, collaborate on security architecture, produce technical reports, and partner with detection teams to remediate issues.

Serve as a trusted technology advisor to the Australian Department of Defence, shaping technology strategy, enterprise architecture, and roadmaps. Drive secure cloud, AI, data, security and digital transformation; lead strategic pursuits, executive engagement, and cross-Microsoft orchestration to accelerate mission outcomes.

Lead design and delivery of scalable, reliable backend services for Azure infrastructure. Own distributed-system design, implementation, testing, and operations. Drive incident response, on-call rotations, observability, automation, code reviews, and mentor engineers to improve reliability and operational excellence.

Senior Azure Customer Experience Engineer responsible for resolving critical cloud issues, performing root-cause analysis, managing escalations, advising customers on Azure deployments and configurations, and conveying customer feedback to product and engineering teams to improve service reliability.

Drive Azure cloud and AI sales across an assigned territory by identifying customer needs, developing solutions with partners and account teams, orchestrating deal closure, and expanding consumption. Forecast accounts, build pipelines, collaborate with partners (OCP/GBBs), run workshops/webinars, and manage end-to-end territory business to accelerate digital transformation and delivery success.

Design and deliver scalable Azure platform services for capacity planning, quota management, and infrastructure fulfillment. Lead architecture, API and data model design, implement end-to-end features, apply AI and automation, ensure operational reliability and security, and mentor engineers while collaborating across engineering, infrastructure, and business teams.

Lead go-to-market planning and execution for datacenter expansion in Australia/New Zealand. Build multi-year growth plans, drive pipeline and anchor tenant acquisition, align engineering and product features to customer needs, develop business cases, orchestrate cross-functional stakeholders, and support PR and marketing for datacenter launches.

Customer-facing Cloud Solution Architect who designs, pilots, and deploys Azure AI, application, and data solutions. Leads architecture sessions, proofs-of-concept, and production rollouts, advising executives, reducing technical risk, driving adoption, and enabling scalable, secure, resilient cloud platforms.

Lead Windows Consumer performance, insights, and operating rhythm. Own performance models, dashboards, forecasting, and investment governance. Translate data into executive narratives, drive cross-functional alignment, and enable decision-making to improve growth, share, and execution.