Microsoft Innovation Hub empowers customers to overcome their business challenges through innovative engagements that integrate multiple areas of expertise. We drive AI transformation by leveraging evolving needs and emerging business opportunities. As the future of technologists and enterprise technical sellers, we guide customers from envisioning solutions to implementation. We deliver the Microsoft value story through immersive experiences, strengthening customer trust through deep engagements in exceptional environments.
As an Innovation Hub Solution Engineer working on-site in the Microsoft Innovation Hub located in Sydney, NSW, you will merge business and technical requirements to craft comprehensive solutions, working seamlessly with various stakeholders. You will conduct discovery sessions to understand customer needs and provide strategic recommendations and best practices tailored to their specific needs. Implementing robust AI transformation solutions and optimizing the integration of various technologies and services will be key aspects of your role. Additionally, you will leverage consultancy skills to foster collaboration among technical resources and stakeholders, ensuring alignment and effective teamwork.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Delivering customer engagements: Prepare and deliver technical engagements including strategy sessions, envisioning workshops, architecture design sessions and rapid prototyping to demonstrate key capabilities, validate against identified risks and finalize technology choices.
- AI Transformation Leadership: Be the trusted voice within the business and for customers on the latest AI platform and technology trends, guiding their transformation journeys. By prioritizing AI use cases through design thinking workshops, you will lead these journeys effectively. You will be a valued contributor to Microsoft’s strategy in your area, ensuring the Hub is proactively aligned with the right customers to drive real impact.
- Strategic Vision and Planning: Own and execute a clear strategic vision for AI transformation initiatives on a set of targeted accounts, aligning with organizational goals and customer needs by collaborating and orchestrating cross-functional teams.
- Solution Design and Architecture: Develop comprehensive solution architectures based on patterns and practices that are tied to customer requirements and ensure that solutions are scalable, secure and optimized for performance. By utilizing consultation skills, you will uncover and prioritize opportunities, ensuing solutions are addressing real customer needs.
- Cross Platform Collaboration: Adopt a holistic approach to integrate capabilities across the entire cloud platform, identifying synergies and optimizing cross-platform integration. You will work with your peers and stakeholders to make the Innovation Hub the home of Cross Solution AI Transformation.
- Technical Depth: Maintain and grow expertise in AI solutions that will include services like AI Foundry or Fabric Data platform. Develop skills in AI management and security, real-time intelligence, and application architecture to support AI transformation initiatives. Stay updated with the market trends and collaborate within technical communities.
Qualifications
Required Qualifications
- 8+ years of technical pre-sales or technical consulting experience
- OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 6+ years of experience
- OR equivalent experience
Preferred Qualifications
- Hands-on engineering: Strong track record personally designing, building, deploying and troubleshooting software, cloud, data and AI solutions.
- Programming: Proficiency in a relevant language such as Python, TypeScript, Java or Rust, with practical experience in APIs, Git/source control, testing and CI/CD.
- Architecture & cloud: Experience designing and implementing solutions on Azure or comparable cloud platforms, with practical knowledge of application architecture, identity, networking, security, data integration and operations.
- Applied AI: Practical experience designing, building and evaluating AI-enabled applications, including data dependencies, grounding, security, model limitations, failure modes and Responsible AI considerations.
- Technical problem-solving: Ability to investigate unfamiliar environments, test assumptions and make sound engineering decisions under real-world constraints.
- Technical collaboration & communication: Ability to work directly with customer engineers and architects, lead technical design discussions and clearly explain complex decisions and trade-offs to technical and business audiences.
- Deep expertise in AI and agent development, application innovation, data platforms, cloud-native application development or enterprise architecture.
- Hands-on experience with Microsoft Foundry, Microsoft Fabric and Azure services.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
