Better begins here
Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.
The Role
The IT Officer provides first and second level remote operational Systems and ensures delivery of quality IT services.
This full-time opportunity is integral to the Crown IT Department, involving a high-volume of interaction with external vendors, internal customers, and employees to ensure that Crown Group receives optimal business value and ongoing user confidence and satisfaction of customers.
To be considered for this role, you must have unrestricted working rights and be available to work over a 24/7 roster, including shifts on the weekends, overnights, and public holidays.
Please apply as soon as possible, as the advertisement may close early depending on the volume of applications.
Some of your key responsibilities will include:
Management of operating systems across the property & monitoring of daily operations
Provision of technical support to individuals and teams across the organisation
Maintaining IT devices, equipment, and infrastructure to ensure smooth performance
Troubleshooting issues with a strong focus on responsiveness and service
Develop and maintain documentation relating to incident, service request, problem, change management tickets and customer communications.
About you
We’re looking for a proactive and customer‑focused IT Officer to join our team. This role is perfect for someone who enjoys solving problems, supporting others, and keeping technology running smoothly across the organisation.
Relevant tertiary or certificate‑level qualifications in Information Technology
Working Experience within an IT role is advantageous, but not required
Strong technical knowledge and ability to problem solve
Clear and confident verbal and written communication
An analytical mindset with the ability to thrive in a fast‑paced environment
Collaborative team approach to work, but also works with initiative
On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.
Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.
