XPT Software Australia Pty Ltd Jobs

Lead Consultant-Stakeholder Management

XPT Software Australia Pty Ltd

Lead Consultant-Stakeholder Management

Posted One Month Ago

Be an Early Applicant

In-Office

Melbourne, Victoria

Expert/Leader

In-Office

Melbourne, Victoria

Expert/Leader

Leads service integration and delivery across regulated enterprise environments, managing multi-vendor SIAM teams and Service Delivery Managers. Oversees incident, problem, change, release, monitoring, vulnerability management, service transitions, major incidents, SLA/XLA governance, and continual improvement. Drives service stability and operational outcomes through stakeholder governance, ITIL practices, AI, automation, and cloud technologies.

The summary above was generated by AI

Must Have Skills (Top 3 technical skills only) *

1. Service Integration & Management (SIAM), Superannuation domain knowledge

2. Stakeholder management & Governance

3. ITIL Senior Service & Incident Management

Nice to have skills (Top 2 only)

1. Problem analysis and resolution

2. Communication and Collaboration Skills Strong ability to work collaboratively with crossfunctional teams, including superannuation experts and other software developers, to deliver highquality solutions.

Detailed Job Description:

experienced Senior Service Integration & Service Delivery Leader to oversee mission-critical, high-availability services within regulated enterprise environments. The role will be responsible for leading Service Delivery Managers and multi-vendor SIAM teams, ensuring operational excellence across Incident, Problem, Change, Release, Monitoring, and Vulnerability Management. The successful candidate will drive service stability, major incident management, continual service improvement, SLA/XLA governance, and service transition activities while leveraging AI, automation, and modern cloud technologies to optimize service delivery and business outcomes. Strong stakeholder management, leadership of complex service ecosystems, ITIL expertise, and a proven track record of delivering measurable operational improvements are essential.

Similar Jobs

Pfizer

Marketing Associate

Yesterday

Remote or Hybrid

Australia

Entry level

Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical

Supports Pfizer CentreOne’s inside sales and marketing activities by reviewing and routing marketing-qualified leads, executing outreach sequences, documenting activity in Salesforce, and assisting with campaigns, content, meetings, reporting, and marketing projects. The role develops commercial expertise across marketing, inside sales, and business development while progressing leads toward initial meetings and BD handoff.

Top Skills: HubspotExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft SharepointMicrosoft TeamsMicrosoft WordSalesforce

Square

Implementation Specialist

Yesterday

Hybrid

Mid level

eCommerce • Fintech • Hardware • Payments • Software • Financial Services

Lead technical onboarding and activation for complex Square merchant deployments. Manage discovery, solution validation, implementation projects, stakeholder communication, risk mitigation, data migration, and cross-functional coordination with Sales, Product, Engineering, Account Management, and Customer Success. Provide technical product guidance, translate seller requirements into feature requests, improve onboarding processes through AI-powered automation, and travel occasionally for client meetings and installations.

Top Skills: Ai-Powered AutomationPaymentsPosSquare

Square

Mid-market Account Executive

Yesterday

Hybrid

Senior level

eCommerce • Fintech • Hardware • Payments • Software • Financial Services

Own the full outbound sales cycle for mid-market merchants, including prospecting, pipeline development, discovery, product demonstrations, negotiation, and closing. Build net-new business through targeted outreach and manage complex, multi-stakeholder, multi-product deals. Partner with business development and cross-functional teams, maintain accurate Salesforce forecasting, advise merchants consultatively, and consistently achieve revenue targets.

Top Skills: Salesforce

What you need to know about the Sydney Tech Scene

From opera to comedy shows, the Sydney Opera House hosts more than 1,600 performances a year, yet its entertainment sector isn't the only one taking center stage. The city's tech sector has earned a reputation as one of the fastest-growing in the region. More specifically, its IT sector stands out as the country's third-largest, growing at twice the rate of overall employment in the past decade as businesses continue to digitize their operations to stay competitive.