We value inclusivity and diversity at Envato. Research shows candidates from neurodiverse and underrepresented backgrounds often only apply for roles if they meet all the criteria. We like to make our hiring decisions based on experience and passion, so if you’re keen to apply and need reasonable adjustments please let us know. We also encourage you to let us know the pronouns you use at any point during the recruitment process.
About Envato
We exist to empower creatives to thrive independently and as a community. We work to be the must-have, most used, intelligent and essential creative companion where we empower creatives to create freely and confidently, and accelerate their everyday creative process however and wherever they work.
We proudly support the lives of creative pros all over the world, from web developers and graphic designers, to marketers, videographers, photographers and more. We’ve built a community where anyone can get their creative projects done, and where creators bring their ideas to life and in the process, earn a living doing what they love. Our mission is to be the singular destination for creative assets. It doesn’t get much better than that!
We are a global and rapidly scaling business. Blending purpose and profit, we're a passionate B Corp, committed to making a positive impact on the communities we engage in. You can read more about our purpose, mission and values on our website.
We’re leaders in flexibility and have embraced ways of working to encourage this for a long time. Where we can, let’s make work, work for you! Our roles can be based ANYWHERE in Australia or New Zealand, and while we all mostly work from home we’re proud of how we keep our global team connected.
The Role
As a Lead Product Manager at Envato, you’ll shape the future of the Customer Account Management Domain by providing strategic direction, leadership, and coaching to a team of Product Managers.
You’ll collaborate with engineering, design, and our internal partner teams to identify growth opportunities, deliver high-impact initiatives, and ensure our products evolve to meet the demands of a fast-moving creative industry.
The Customer Account Management domain is a critical part of our product, managing essential subscription and account capabilities while unlocking key strategic opportunities.
In this role, you will:
- Communicate and champion the Product Strategy by defining and executing a strategic domain roadmap that drives measurable improvement in creative workflows and company goals.
- Lead multiple teams to deliver high-impact initiatives aligned with company strategy
- Foster collaboration between teams and functional areas, resolving bottlenecks and ensuring cross-functional alignments and integration of goals.
- Advocate for customer needs and ensure alignment with long-term strategy
- Balance the priorities across product, growth-focused initiatives, compliance and financial needs to sustain customer trust and drive strategic growth.
- Be aware and accountable to your responsibilities in relation to workplace health and safety obligations, both as an employee and manager.
You will thrive in this role if you:
- Balance hands-on contributions with managing a high-performing team and are able to navigate priorities conflicts.
- Collaborate effectively to achieve goals,work seamlessly with others and ensure alignment and buy-in with diverse stakeholders.
- Adapt with agility to navigate change, leverage the diversity of global teams, and empower your team to embrace continuous improvement and innovative ways of working.
- Inspire as a leader by setting up expectations, providing guidance and promoting a positive, collaborative culture.
- Focus on outcomes by setting goals, aligning resources, and making decisions that deliver meaningful results.
- Have 7+ years of product management experience, including prior experience as a Lead with in-depth knowledge of subscription-based business models (experience in account management systems is a plus).
Some of the great things we offer
• We are a remote business with full flexibility for you to manage work and life as you need - outcomes are what’s important to us.
• We provide MacBook Pros or HP’s for you to do your best work, as well as all your initial and ongoing tech setup to suit your individual needs.
• It’s important you love your home office so we will provide a contribution towards your set up and a monthly allowance to support work from home costs.
• Want to expand your family? We will support you! We offer 20 weeks paid primary carer leave (with super paid on top for the first 12 months); and 6 weeks paid secondary carers leave.
• Connection is so important in a remote business. That’s why we provide you with an annual allowance to meet up with colleagues and share some food and a laugh.
• Continuous improvement is encouraged and we provide an annual budget for you to put towards your learning.
• We know our product is awesome so we will provide you with a free Envato Elements subscription for your side gigs and/or personal use.
• Your wellbeing is paramount and we provide access to a holistic assistance program that provides support in many areas of life and health.
Our culture
• We are B Corp certified & believe in succeeding sustainably as one global team.
• We are leaders in flexible working and really walk the talk - our work from anywhere benefit allows you to work and travel for up to 3 months in another country. We have also removed standard hours from contracts to empower our people to work in a way that makes sense to them.
• We support working parents through a range of initiatives, including being a proud partner with Grace Papers.
• As part of our values and vision, Envato contributes 2% of profits to charities in each of the three main countries we operate in.
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We appreciate the time you’ve taken to apply to Envato and we're committed to responding to every applicant.
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