Lead System Analyst

At NCS Australia, we are more than a technology services company—we are a team of innovators, problem-solvers, and creators shaping the future. With a strong presence across the APAC region, we partner with government and enterprise organisations to tackle complex challenges and deliver solutions that drive real, lasting impact.

We are passionate about unlocking value through technology. By focusing on people, committing to quality, and challenging traditional thinking, we believe technology services can be done better. Our team brings this to life by advising, transforming, and managing technology to help our clients and communities thrive.

We love big ideas and bold thinkers. Bring your ambition and your creativity—together, we will turn them into extraordinary opportunities. Ready to make tomorrow with us? Explore our opportunities and join a team that is redefining what’s possible.

We’re looking for an experienced Lead System Analyst to drive solution design, translate business needs into technical outcomes, and lead the delivery of high-quality ICT solutions within a complex environment.

This is a senior role offering a high degree of autonomy, where you’ll influence strategy, lead innovation, and shape the future direction of enterprise systems.

As a Lead System Analyst, you will play a critical role in bridging business and technology. You’ll be responsible for designing and delivering scalable solutions, leading system analysis activities, and ensuring applications align with strategic objectives.

Working closely with stakeholders across the organisation, you’ll contribute to ICT strategy, oversee solution delivery, and drive continuous improvement across systems and processes.

• Lead and oversee a team, managing priorities, performance, and workflow
• Translate business requirements into technical solutions aligned with architecture standards
• Drive solution design and delivery for new and existing ICT applications
• Develop and execute solution strategies to support product and service expansion
• Ensure systems meet business and user requirements, identifying and resolving issues proactively
• Analyse existing applications and recommend improvements to enhance efficiency and effectiveness
• Lead innovation initiatives and continuous improvement efforts
• Align solution delivery with broader business and ICT strategies
• Collaborate with internal and external stakeholders to deliver successful project outcomes
• Manage relationships with vendors, service providers, and partner agencies
• Contribute to strategic planning, reporting, and performance tracking

• Strong experience in system analysis and solution design
• Solid understanding of the Software Development Life Cycle (SDLC)
• Experience working across both Agile and Waterfall methodologies
• Proficiency with tools such as:
  • Microsoft Office (Word, Excel, PowerPoint, Visio)
  • SharePoint
  • JIRA
  • HP ALM
  • HP Content Manager
• Experience in business process modelling (AS-IS / TO-BE)
• Strong analytical skills, particularly in diagnosing and resolving production issues
• Bachelor’s degree (or higher) in a relevant discipline

Why join us: 

NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.

NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.

At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply. 

Agencies:

We’ve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.

Work rights and background checks: 

To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks