Manage outbound logistics across Australia and New Zealand, including third-party provider relationships, service performance, issue resolution, risk management, KPI monitoring, and operational improvement. Coordinate with distribution, planning, and kit room teams, communicate disruptions, support process changes, and drive practical solutions across the logistics network.
Work Flexibility: Hybrid or Onsite
Help keep critical healthcare products moving across Australia and New Zealand.
As a Logistics Specialist, you’ll take ownership of a key area of our outbound logistics network, working closely with external logistics providers and teams across our business to make sure products get where they need to be, when they need to be there.
This is more than a transactional logistics role. We’re looking for someone who can spot issues early, assess risk, make decisions and proactively drive solutions, while building strong relationships with both internal stakeholders and third-party providers. The role has scope to grow as our logistics function continues to develop.
What you will do
- Manage day-to-day relationships with third-party logistics and service providers, including service performance, issue resolution and accountability.
- Take ownership of your logistics portfolio or "patch", identifying risks and resolving issues before they impact customers or operations.
- Monitor service levels and operational performance, using data and KPIs to identify where action is needed.
- Work closely with Distribution Centre, Planning and Kit Room teams to coordinate logistics requirements and resolve operational challenges.
- Support outbound logistics across Australia and New Zealand, with flexibility to assist across the broader network when required.
- Communicate proactively with stakeholders when risks or disruptions arise and drive practical solutions through to resolution.
- Support operational changes and bring internal and external stakeholders along through new processes and ways of working.
- Continually look for opportunities to improve service, efficiency and the way we work with our logistics partners.
Who you are
You’re someone who takes ownership rather than waiting to be told what to do.
You’ll thrive in this role if you are:
- Proactive: you identify issues early and take action.
- Commercially and operationally minded: you can balance urgency, service, risk and business impact when making decisions.
- A problem solver: you can assess a situation, determine what matters most and find a practical solution.
- Confident with stakeholders: you can challenge constructively, hold partners accountable and bring people along when things need to change.
- Energetic and adaptable: you’re comfortable working in a fast-moving operational environment.
- Growth oriented: you’re interested in learning and developing your capability and potentially progressing into leadership as your career develops.
What you will need
- Previous experience within logistics, transport, distribution, supply chain or a related operational environment.
- Experience managing external suppliers, third-party providers or logistics partners.
- Experience monitoring service levels and holding suppliers accountable for performance.
- Strong problem-solving and prioritisation skills, particularly when managing competing operational issues.
- Confidence working with operational data, service metrics or KPIs.
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