Manager / Senior Lead, External Communications

Primary DetailsTime Type: Full time

Worker Type: Employee

• Location: Sydney

• Type: Permanent / 12 month Fixed Term Contract, full time

• Hybrid role, Happy to talk flexible working

The opportunity

Are you an experienced communications professional looking to make a global impact? Due to internal movement, we have two exciting opportunities available within our External Communications team.

In these roles, you will be responsible for delivering high-quality, strategically aligned media and external communications to develop, protect, and enhance our QBE’s reputation across the Australia Pacific region and globally.

Your new role

In this role you will:

• Drive the execution of the external communications and media engagement strategy to support organisational objectives and strategic priorities.

• Develop and implement communication plans to ensure timely, coordinated, and effective messaging across various programs and stakeholder engagements.

• Manage proactive and reactive media engagement, ensuring alignment with corporate guidelines and strategic priorities.

• Monitor and manage key reputational issues, providing appropriate escalation and response strategies as needed.

• Keep internal stakeholders, including senior management and leadership teams, informed of key external communication activities, media developments, and emerging risks.

• Build and maintain strong relationships with internal stakeholders, particularly senior executives, to align messaging and enhance corporate positioning.

• Establish and nurture a network across internal communications teams and external partners to drive consistency and collaboration.

• Lead the development and execution of external engagement plans, ensuring they are aligned with business priorities and stakeholder expectations.

About you

• Extensive experience in external communications, media relations, or corporate affairs, ideally within financial services or insurance.

• Exceptional writing and storytelling skills, with the ability to translate complex topics into clear, engaging messages.

• Ability to develop and support the creation of thought leadership pieces and develop content for various media mediums.

• Strong media relationships and an understanding of the evolving media landscape.

• Proven ability to manage reputational risks and crisis communications effectively.

• Experience engaging with senior executives and stakeholders in a corporate environment.

• A collaborative mindset, with the ability to work across teams and geographies.

About QBE

We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage. We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner.

And our people will be at the centre of our success. We’re proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.

We believe this is our moment – what if it was yours too? Your career at QBE — let’s make it happen!

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

• ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance

• Our ‘Thriving at our Best’ wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice

• 18 weeks’ gender-equal flexible leave for all new parents, including paid super

• The ability to maximise retirement savings through voluntary super contributions and company matching

• Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums

• Additional leave and support through QBE’s Family Domestic Violence First Responder Network

• Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners

Rewards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

• 2021 LinkedIn Top Employer & HRD Employer of Choice

• 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards

• Platinum employer on the Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion

• Ranked 3rd place in the AAGE Top Graduate Employers 2024 for medium sized program as voted by graduates

• Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)

• Family First accredited employer since 2021

APPLY NOW and let’s make it happen! 

Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected]

Skills:

Communication, Critical Thinking, Intentional collaboration, Internal Communications, Issue Management, Managing performance, Media And Communications, Media Relations Management, Presenting with Impact, Problem Solving, Public Speaking, Stakeholder Management, Strategic Communication Planning, Strategic Management, Team ManagementApplication Close Date: 18/02/2025 11:59 PM

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.