Marketing Cloud Account Executive - SMB

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce Marketing Cloud & AI Sales Executive

Salesforce Marketing Cloud is the world's most powerful AI-driven digital marketing platform, enabling businesses to connect with customers in smarter, more personalised ways than ever before — powered by Salesforce Einstein AI and Agentforce.

This role will join a successful team with an incredible culture of focusing on customer success, promoting internally, and giving you the tools and training to thrive in your sales career.

Role Description

We are looking for a driven sales executive with a track record of closing new business. The ideal candidate will have experience selling AI-powered technology solutions that help transform how customers engage, grow, and compete. If you're excited by the opportunity to bring cutting-edge AI and automation capabilities to new accounts and help businesses unlock the full potential of intelligent marketing, this role is for you.

You will be working with a variety of customers in the SMB space.

Your Impact

• Own the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on acquiring new business and expanding existing accounts through AI-led solutions.

• Position Salesforce's AI capabilities — including Einstein AI, Agentforce, and Marketing Cloud's predictive and generative tools — to help customers modernise their marketing and drive measurable ROI.

• Handle strategic accounts and relationships, acting as a trusted advisor on how AI can transform customer engagement strategies.

• Drive pipeline development through a combination of outbound prospecting, targeted email campaigns, and deep market intelligence, alongside the Business Development Manager.

• Build and maintain a healthy sales pipeline to ensure over-achievement within designated market sector(s).

• Engage with prospect organisations to articulate the business value of AI-powered marketing through strategic, value-based selling, ROI analysis, case studies, and analyst insights.

• Own the end-to-end sales process, engaging the right resources — Core Sales, AI Solution Engineers, Professional Services, Executives, and Partners — to deliver compelling AI transformation narratives.

• Maintain accurate customer and pipeline data in salesforce.com daily.

• Deliver accurate weekly, monthly, and quarterly forecasting and revenue performance.

• Strengthen client relationships through regular engagement, face-to-face meetings, and ongoing education on Salesforce's evolving AI roadmap.

Basic Requirements

• Excellent interpersonal, communication, and people skills — with the ability to translate complex AI concepts into clear business value

• Demonstrated track record of achievement against targets and metrics

• Credibility internally and with customers, particularly in conversations around technology transformation and AI adoption

• Strong sales forecasting abilities and consistent revenue achievement

• Successful history of net new business acquisition and existing account upsell

• Consistent overachievement of quota and revenue goals

• Curiosity and enthusiasm for AI innovation and its practical applications in marketing and customer engagement

• Experience evaluated based on alignment to core competencies (e.g. extracurricular leadership, military experience, volunteer work, etc.)

"At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia’s First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information"

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.