Mid-Market Software Account Manager

Posted 6 Days Ago
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Sydney, New South Wales
1-3 Years Experience
Analytics
The Role
The Mid-Market Software Account Manager at Minitab is responsible for managing customer relationships within the mid-market segment, driving new business opportunities and renewals. Key responsibilities include qualifying leads, closing sales, and maintaining customer satisfaction through effective account management, with expected travel of 20-35% for on-site meetings.
Summary Generated by Built In

Minitab is seeking a Mid-Market Manager (MMM) to drive our latest solution offerings to help our customers accelerate digital transformation. 

Position Description: 

The Mid-Market Manager (MMM) participates in a virtual account team-selling environment, providing the Prospect/Customer with the primary point of contact within Minitab.  In this capacity, the MMM will assume the ownership role for their assigned accounts and territory within the mid-market segment (100M – 1B USD) while driving the identification, qualification and closing of opportunities leading to the generation of both new business (new logos, upsell, cross-sell, services) and renewal revenue. In addition, the MMM will facilitate and maintain successful relationships with customers, which will be measured by their reference ability, Net Promoter Score, customer satisfaction levels and increased annual recurring revenue levels. Expected travel for on-site meetings with customers/prospects/partners is 20-35% under normal business circumstances.

Experience: 3+ years of successful inside sales experience in information technology/application software market required with average deal size greater than 10K.  Consistent achievement of 100%+ on assigned quotas.   Previous success in a fast-paced, consultative and competitive market strongly advised. Business Intelligence and or Statistical Analytics experience is a plus.

Education: Bachelor’s degree preferred. Associate & Technical College degrees acceptable. 

Career Path: Following 2-3+ years of successful performance, promotion to Senior Account Executive if desired.

 

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The Company
Chicago, IL
374 Employees
On-site Workplace
Year Founded: 1972

What We Do

Minitab helps companies and institutions spot trends, solve problems and discover valuable insights in data by delivering a comprehensive and best-in-class suite of data analysis and process improvement tools. Plus, a team of highly trained data analytic experts ensures that users get the most out of their analysis, enabling them to make better, faster and more accurate decisions.
For close to 50 years, Minitab has helped organizations drive cost containment, enhance quality, boost customer satisfaction and increase effectiveness. Thousands of businesses worldwide use Minitab Statistical Software, Minitab Engage, Minitab Workspace, Minitab Connect and Quality Trainer to uncover flaws in their processes and improve them.

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