Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
ABOUT GLOBAL PAYMENTS
Whether you’re a merchant accepting payments, a bank issuing cards or a developer embedding payment technology, if it has anything to do with commerce, we’re Already on it! That’s why 5m+ customers and 7k+ software partners around the world rely on Global Payments to handle more than 73b transactions every year.
Through local expertise and global scale, at Global Payments we deliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit, Sentral, Pigeonhole Software and Storman.
These brands are anchored by Global Payments, a Fortune 500® brand and commerce leader powering millions of companies around the world, from ambitious startups to enterprise giants.
We make a positive impact on our customers and communities through our values of Passion, Care, Accountability, Excellence and Ingenuity.
Underpinning our values is our commitment to Diversity, Equity and Inclusion, woven into our cultural DNA through a multi-year Oceania program focused on two core pillars of action - Reconciliation and Gender Equity.
As pioneers within the Australia and New Zealand payments landscape, Eway is a leading business-to-business ecommerce provider and Ezidebit a digital recurring business-to-consumer payments processing platform.
ABOUT THE ROLE
As an Onboarding Product Manager, you will sit at the intersection of customers, IT development, vendors, and revenue teams. You will own the end-to-end product lifecycle for onboarding products and features, from market research and strategy to delivery and ongoing performance analysis.
You will partner with internal teams and external customers to ensure our platforms support the company’s strategic goals, deliver a seamless onboarding experience, and comply with relevant schemes and regulations. Your work will directly influence time to revenue, customer satisfaction, and overall commercial outcomes.
What You’ll Be Doing:- Enable new payment products and features for a variety of customers, ensuring consistent and optimised onboarding experiences across systems and brands.
- Represent the voice of the customer, using research and feedback to inform product decisions and prioritisation.
- Partner with local and international teams to deliver best-in-class solutions and stay ahead of market trends.
- Lead roadmap planning, backlog prioritisation, and feature definition in collaboration with Agile development teams.
- Facilitate workshops and drive stakeholder alignment to support product design, delivery, and change management.
- Own the end-to-end product lifecycle, including enablement, performance monitoring, reporting, and optimisation of commercial outcomes.
SALARY
- AUD 130,000 – 175,000 + superannuation
ABOUT YOU
You’re an experienced Product Manager with 6+ years’ experience delivering end-to-end product solutions, ideally within payments, FinTech, or eCommerce. You are passionate about creating great customer experiences and scaling products that solve real-world problems.
You are a strategic thinker who can communicate the big picture while staying hands-on to deliver results. A collaborative operator, you bring diverse perspectives together, prioritise effectively, and drive product outcomes with commercial awareness. You thrive in fast-moving environments, leading multiple projects simultaneously, and influencing stakeholders at all levels.
You will also bring:
- Demonstrated experience across full product lifecycle management, from strategy and discovery to delivery and performance analysis
- Strong analytical skills to evaluate product profitability and inform prioritisation
- Excellent interpersonal and communication skills, able to influence senior management and partner effectively across teams
Nice to have:
- Experience with onboarding products and business process architecture
- Familiarity with Agile ways of working
- Project management experience and exposure to various PM techniques
OUR BENEFITS
Join a leading global technology brand that offers benefits you’ll actually value, including:
Flexible work arrangements that support your unique need;
18 weeks paid parental leave for either parent as well as two weeks paid secondary carer’s leave;
Women in Digital membership, granting you access to a host of member industry events and resources;
Additional birthday, community giving, wellness and study leave;
Our free and confidential Employee Assistance Program counselling service and wellbeing resources;
A jam-packed calendar of cultural celebrations and social activities;
Global career and professional development opportunities;
Salary sacrifice and an Employee Stock Purchase Plan.
READY TO APPLY?
Want to join a team that places the needs of our people, clients and community at the heart of everything they do? APPLY NOW by submitting your CV. Please note you will be redirected to a Global Payments careers page to submit your application.
All final applicants for this position will be asked to consent to a criminal history check. Each application will be considered on its merits.
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Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].
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