At Team Global Express, we’re looking for an On-Site Representative (OSR) in North Rocks to play a critical role in delivering seamless transport and distribution services from our customer’s site.
This is a hands-on operations role where you’ll be the key link between our drivers, the customer, and the broader TGE network ensuring every delivery runs efficiently, safely, and on time.
What You’ll Be DoingCoordinate the daily allocation of deliveries to ensure efficient use of fleet and on-time performance
Oversee on-site transport operations, including sortation and preparation of freight
Act as the primary point of contact for drivers, customers, and stakeholders
Monitor and manage driver performance, attendance, and presentation standards
Deliver toolbox talks and support ongoing driver training and development
Ensure compliance with customer requirements, safety standards, and Chain of Responsibility obligations
Identify operational improvements and work closely with the customer to enhance service delivery
Manage backup fleet requirements and resolve issues as they arise
Ensure accurate scanning, POD retrieval, and system compliance across all deliveries
Provide timely reporting and operational insights to the Operations Manager
Experience in transport, logistics, or fleet operations
Strong understanding of fleet coordination, route planning, and delivery optimisation
Ability to operate effectively in a fast-paced, high-pressure environment
Excellent communication skills with the confidence to engage multiple stakeholders
Proven ability to manage drivers and influence performance outcomes
Strong organisational skills with the ability to prioritise competing demands
About Team Global Express
Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.
Why TGE
We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.
What we offer
Competitive salary above industry standards
Upskilling, training, mentoring and more to support your career development journey
Fun and practical employee perks and discounts
Flexible work, including work from home
Inclusive parental leave policy that supports all parents & carers
Peer recognition awards acknowledge when you go above and beyond.
An inclusive workplace, works for everyone
We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.
Our recruitment process
Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.
Other things to note
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.
