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JLL Technologies

Operations Manager

Posted 9 Days Ago
Be an Early Applicant
In-Office
Sydney, New South Wales
Mid level
In-Office
Sydney, New South Wales
Mid level
The Operations Manager ensures optimal operation of a shopping centre through supervision, communication with tenants, budget management, and adherence to safety standards.
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JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Have you ever walked into a building or a shopping centre and just enjoyed being there? You don’t know why, or what makes it different – you just know you’d like to work, shop, or visit there more? Well, we’re proud at JLL to say we’re the ones who make that happen!

As our Operations Manager, you will take responsibility for a Sydney metropolitan, sub-regional shopping centre based in Fairfield that has everything you need in one convenient location comprising 70+ specialty stores anchored by Woolworths.

This will be a highly attractive role for the successful candidate as you’ll be working for one of the fastest growing landlords in Australia.

What this job involves:

Proactively supervising the day-to-day events to ensure that the centre is operating to it’s optimum with respect to maintenance activities, capital works and security. The priority always should be the health and safety of all visitors and occupants, the presentation of the property and the implementation of client strategies - all being performed with minimal disruption to the tenants.

A snapshot of the role:

  • Supervising the activities of engaged contractors to ensure a suitable environment for staff, visitors, tenants, and confirming all services operate safely and effectively

  • Being proactive in communicating with tenants formally and informally to gain insights, key drivers and responding to any relevant operational issues promptly

  • Working effectively in a team environment ensuring you maintain consistency and support to all members and our client as required

  • Confirming that the services engaged and purchased are within the budgeted costs

  • Undertaking regular inspections to proactively identify any change or new risk scenarios and ensure that the agreed risk management plan reflects the current state of the asset/s and is implemented in accordance with client instructions

  • WHS legislation. Making sure all operations and maintenance functions conform to the Building Code of Australia and other relevant statutory accountability

  • Ensure the implementation and completion of client sustainability requirements

  • Managing annual Opex budget and actively contributing to the business planning process for the property

Sound like you?  This is what we’re looking for:

Our chosen candidate will have a strong ability to communicate with people at all levels with a passion for providing superior service to the client. You’ll be able to empathise with tenant needs and prioritise to meet strict deadlines. You will be required to be on alert for any incident or equipment failure and take action to remedy these as soon as possible.

A clear and proven understanding of WH&S and risk management is a must have, along with related property, facilities management, or operations management experience in a retail/ shopping centre environment.

What JLL can offer you:

Great employee discounts off fitness & other renowned bands

Active Social Club

Well-being program

Paid time off for volunteer work

Career Opportunities with Australia's #1 Commercial Real Estate firm

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation, or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Apply today, quoting job reference number ATREQ454266 .

Location:

On-site –Sydney, NSW

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Top Skills

Building Code Of Australia
Whs Legislation

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