Operations Supervisor

Who we are:

Our people are our greatest asset, and we are dedicated to fostering a positive culture where people are at the heart of everything we do. We believe in the power of collaboration and the importance of each team member in shaping our shared success. Our culture thrives on diversity, innovation, empowerment and progression. We live by our values and embrace creativity, using data driven insights and campaign effectiveness to deliver exceptional experiences for both our customers and our teams.

As an equal opportunity employer, we invest in our employees' development, prioritize their health and wellbeing, and nurture a culture that is ego free.

About the role:

A leadership position within the Operations department the Operations Supervisor is responsible for leading a team consisting of supervisors, team leaders, trades and technicians, ensuring that maintenance and repairs of infrastructure are undertaken safely, on time, to the correct quality, in accordance with JCDecaux’s and its contract partners’ requirements.

Key Accountabilities:         

• Work towards a zero-harm workplace and ensure compliance with company health and safety systems
• Report & investigate any safety concerns, hazards or incidences within the agreed timelines
• Perform inspections and audits of sub-contractor worksites and documentation to ensure compliance with Health & Safety requirements
• Foster a values driven team culture
• Responsible for monitoring yearly competencies with staff and delegate to appropriate supervisory team members to ensure all relevant processes are followed and understood
• Lead employee consultation session such as toolbox meetings in an open, inclusive manner
• Ensure that all staff have the relevant tools, equipment and training to carry out their role
• Work with the direct Manager to set achievable yet challenging benchmarks for proficiency
• Ensure that repairs are undertaken to quality and safety standards
• Ensure that infrastructure on maintenance routes are maintained to the applicable quality and safety standard

TO BE SUCCESSFUL:

You have at least 3 years' experience in the management of operational personnel working within an urban environment. Strong leadership and cultural alignment are critical to the role as well as:

• A proven track record in:
• Problem solving
• Small to medium size project management
• Managing Health and Safety requirements
• Establishing coaching / mentoring frameworks
• Intermediate computer skills and sound knowledge in MS Word, Outlook and Excel
• Experience working within a construction/street furniture environment
• A high standard of interpersonal and communication skills.

Why join JCDecaux:

At JCDecaux your wellbeing, health, and safety are our top priority. We value and reward your contributions and ensure Belonging and Inclusion are at the heart of everything we do.

Benefits on offer:

• Opportunity to get an additional week of annual leave after your first year (25 days), volunteer leave, and dedicated celebration and wellness days.
• Participation in our bonus or OTE programs
• Access to comprehensive training and development opportunities, including personalised development plans and a range of in-person and online courses to support your career journey. Development which enables you to advance and reach your full potential.
• Parental leave and Market-leading fertility leave.
• Fully supported hybrid working arrangements (subject to role).
• Opportunities to be part of employee-led steering committees across Diversity & Inclusion, Reconciliation Action Plan (RAP), Corporate Social Responsibility (CSR) and Sustainability. Our dedicated DEIB committee champions are involved in initiatives like Pride Panel, International Women’s Day, and RAP. We also proudly partner with charities such as R U OK?, Oz Harvest, and Thread Together.

Join us and be part of a company where your ideas matter, your growth is a priority, and your contributions will help us lead the way in transforming the Out-of-Home landscape.