Coordinate planned and reactive maintenance across multiple contracts, allocate technician work, track SLAs and KPIs, review timesheets, prepare reports, manage purchase orders, operate the helpdesk, and maintain accurate CMMS asset and maintenance data. The role also provides general administrative support and requires strong communication, organization, computer literacy, and attention to detail.
Operations Support Administrator
Location: Cardiff, New South Wales
Company: BGIS Technical Services
Employment Type: Full-Time, 6‑Month Fixed Term Contract
Company: BGIS Technical Services
Employment Type: Full-Time, 6‑Month Fixed Term Contract
The Role
We are seeking a proactive and organised Operations Support Administrator / Service Coordinator to join our team on a 6‑month fixed term contract. In this role, you’ll support the service team and Site Management by coordinating Planned Preventative Maintenance (PPM), Reactive Maintenance, reporting, purchase order workflows, and general operational support activities within our CMMS.
This position is essential to maintaining seamless service delivery across multiple contracts, ensuring tasks are scheduled, tracked, and closed out accurately and on time.
Why You’ll Love Working With BGIS
✔ Competitive wages
✔ Career growth – paid training, study leave, and structured development pathways
✔ Top-tier equipment provided – phone, laptop, uniforms & PPE supplied
✔ Recognition & rewards – spot recognition vouchers and $2,000 employee referral bonus
✔ Health, wellbeing & lifestyle benefits – Fitness Passport (access for you and your family to gyms and aquatic centres nationwide), employee discounts, and optional yearly paid flu vaccination vouchers
✔ Additional employee benefits, including novated leasing options
✔ Paid parental leave & volunteer leave
✔ Safe systems of work and supportive leadership
✔ Career growth – paid training, study leave, and structured development pathways
✔ Top-tier equipment provided – phone, laptop, uniforms & PPE supplied
✔ Recognition & rewards – spot recognition vouchers and $2,000 employee referral bonus
✔ Health, wellbeing & lifestyle benefits – Fitness Passport (access for you and your family to gyms and aquatic centres nationwide), employee discounts, and optional yearly paid flu vaccination vouchers
✔ Additional employee benefits, including novated leasing options
✔ Paid parental leave & volunteer leave
✔ Safe systems of work and supportive leadership
What You’ll Be Doing
- Coordinating PPM and Reactive Maintenance tasks across multiple contracts
- Allocating work to technicians and tracking progress to meet SLAs and KPIs
- Reviewing timesheets and preparing accurate reporting
- Managing purchase orders, including close‑out checks and submission for approval
- Operating the internal helpdesk line and updating tasks accordingly
- Maintaining accurate asset and maintenance data within CMMS systems
- Liaising daily with technicians to support operational workflow
- Providing general administrative and operational support as needed
Your Skills, Experience & Attributes
- General understanding of maintenance or service operations
- Strong computer literacy, especially Microsoft Excel, and ability to learn new systems
- High‑level written and verbal communication skills
- Strong attention to detail and ability to manage competing priorities
- Desirable: Training or interest in OH&S, QA, or environmental disciplines
- Full working rights in Australia (essential)
As part of our recruitment process, successful candidates will be required to undergo a National Police Check.
About BGIS
BGIS is a global leader in integrated facilities management, project delivery, asset management, and technical services. With more than 10,000 employees globally, we deliver innovative service solutions across diverse sectors including government, healthcare, defence, commercial, education, and critical infrastructure. BGIS Self Perform specialises in delivering planned and reactive maintenance services across building, mechanical, electrical, hydraulic, and fire disciplines nationally. We invest in our people through safe systems, modern equipment, and career development opportunities. Learn more: https://apac.bgis.com/
We acknowledge the Traditional Custodians of the land on which we work and pay our respects to Elders past, present, and emerging. BGIS is an equal opportunity employer and strongly encourages applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ individuals, and people from culturally diverse backgrounds.
Apply Now
If you’re a motivated administrator or coordinator seeking a supportive environment and meaningful work, we’d love to hear from you. Explore more opportunities at: https://apac.bgis.com/careers/
BGIS Sydney, New South Wales, AUS Office
Sydney, Australia
Similar Jobs
HR Tech • Information Technology • Professional Services • Consulting
Provides remote administrative and operational support to the CEO, including managing ClickUp tasks, scheduling, follow-ups, data entry and validation in Xero, recordkeeping, client administration, and coordination with AI-driven workflows. The role requires strong organisation, accuracy, communication, independence, and adaptability to established business processes.
Top Skills:
Ai AgentsClickupGoogle WorkspaceXero
Aerospace • Information Technology • Software • Cybersecurity • Design • Defense • Manufacturing
Performs warehouse, inventory management, priority demand, receipt, storage, packaging, shipping, and distribution activities supporting Boeing’s C-17 Globemaster fleet. Uses U.S. and Defence inventory systems, manages serviceable and non-serviceable inventory accounts, supports aircraft demands and international fleet partners, and processes exports. Requires shift and on-call work, with forklift experience preferred. The role is based at RAAF Base Amberley and requires Australian citizenship.
Top Skills:
Defence ErpGold EspMS OfficeWarehouse On Web
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Design, build, deploy, and operate evaluation and optimization systems for Rovo AI agents. Develop offline benchmarks, online quality metrics, model-based judges, and production monitoring. Use evaluation results to improve prompts, retrieval, tool use, routing, quality, cost, and latency. Lead projects from problem definition through delivery, contribute to technical reviews, coach engineers, and communicate ML trade-offs to stakeholders.
Top Skills:
Cloud Data EnvironmentsDistributed Data ProcessingKotlinLarge Language Models (Llms)PythonRetrieval-Augmented Generation (Rag)SQL
What you need to know about the Sydney Tech Scene
From opera to comedy shows, the Sydney Opera House hosts more than 1,600 performances a year, yet its entertainment sector isn't the only one taking center stage. The city's tech sector has earned a reputation as one of the fastest-growing in the region. More specifically, its IT sector stands out as the country's third-largest, growing at twice the rate of overall employment in the past decade as businesses continue to digitize their operations to stay competitive.
