Partner Implementation Coordinator

• Sydney CBD Location 
• Help protect over 5 million Australians, making a real difference in their lives during their most challenging times. 
• Work with experienced and skilled colleagues who support and inspire one another to achieve collective success 

Your work at TAL will have a direct impact on the lives of over 5 million Australians, often during their most challenging times. Alongside our partners, you’ll contribute to meaningful work that makes a difference.  

We’re committed to being proactive and accountable, enhancing how we work and collaborate to get things done. Our values – respect, commitment, and resourcefulness – guide us as we deliver on our purpose, working with governments, industry colleagues, and partners to make a lasting impact.  

We also do what’s right by giving back. Through volunteering, championing equity, health, and sustainability, we actively support our community.  

The Partner Implementation Coordinator plays a pivotal role in bringing TAL’s strategic partnerships to life, helping shape the future of our customer growth. As part of the Growth & Marketing Platforms team, you’ll turn new partnership opportunities into sustainable, long-term value by connecting customer needs, partner objectives and TAL’s product and platform capabilities. In an evolving environment, you’ll navigate ambiguity, foster cross functional collaboration and help build the structures that enable successful launches and seamless postlaunch execution. This role is meaningful because your work directly fuels TAL’s mission to protect more Australians in new and innovative ways.

In this role you will:

• Support partnership rollout activities across networks by managing updates, gathering insights, and maintaining delivery quality. 

• Coordinate partner onboarding and integration activities to ensure solutions are implemented accurately and on time. 

• Support contract workflows by coordinating documentation, contributing commercial inputs, and working with Legal to finalise agreements.   

• Prepare reporting and partner information to monitor progress, track deliverables, and connect with internal support teams for issue resolution. 

• Help optimise partnership performance by tracking agreed measures, identifying issues early, and contributing to continuous improvement actions. 

• Build strong working relationships with internal stakeholders and partner contacts to enable effective collaboration.

• Proven experience working with a broad range of stakeholders, coordinating activities across teams, managing expectations, and tracking workflows to ensure timely and effective delivery . 

• 2–5 years’ experience in a generalist business, clientfacing, or account management role (financial services exposure helpful but not essential). 

• Disciplined approach to execution, balancing attention to detail with the ability to manage multiple priorities and deliver on commitments. 

• Sound commercial judgement with an understanding of how partnership decisions drive customer and business outcomes. 

• Strong coordination capability, particularly across prelaunch planning, partner setup, and internal alignment. 

• This role would suit someone who thrives on building strong, trusted relationships. 

TAL is one of Australia’s leading life insurers, committed to inclusion, and supporting the career growth of our diverse workforce. We’re proud to be:  

• An Inclusive Employer – Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index  

• Diversity Champions – Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity and Champions of Change  

• Reconciliation Advocates – Read our Innovate Reconciliation Action Plan. 

• We welcome applications from people with diverse experiences, perspectives and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals living with disabilities, people from culturally diverse backgrounds and the LGBTIQ+ community.  

• Need adjustments during the recruitment process? Let our team know by getting in touch with us here—we’re here to support you. 

You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.   

As part of the recruitment process, there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks.  

#LI-Hybrid   

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.