Role Summary
As the Payroll Implementation Manager – Australia, you will serve as the payroll subject matter expert (SME) for all Australia payroll implementations. Working alongside a dedicated Payroll Project Manager, who owns overall project governance, timelines and delivery, you will lead all country-specific payroll activities from discovery through go-live. You will ensure every implementation is compliant with Australia legislation, aligned to best practice, and delivered to the highest quality.
You will be recognised as the internal authority for Australia payroll, providing expert guidance to Customers, Sales, Product, Engineering and Payroll Operations. This role requires a minimum of 10 years' experience managing Australia payroll, extensive hands-on experience with Australia payroll software, and fluency in English.
Key Responsibilities
• Act as the recognised SME for Australia payroll implementations.
• Lead payroll discovery workshops and advise Customers on legislation and best practice.
• Challenge inefficient legacy processes and recommend scalable, compliant solutions.
• Work with Product and Engineering to validate payroll configuration.
• Lead payroll testing, parallel runs and payroll validation.
• Support Payroll Project Managers with go-live readiness and first payroll.
• Advise Sales and Presales on Australia payroll requirements.
• Identify legislative risks and implementation dependencies.
• Contribute to product enhancements and implementation methodology.
• Own Australia implementation playbooks, documentation and knowledge sharing.
Skills & Experience
Essential:
• Minimum 10 years' experience processing and implementing Australia payroll.
• Extensive experience operating Australia payroll in-house.
• Expert knowledge of Australia payroll legislation, tax, social insurance and statutory reporting.
• Extensive experience with leading Australia payroll engines (ideally GreyTHR)
• Strong stakeholder management and customer consulting skills.
• Excellent analytical and communication skills.
Country Requirements:
• Must be based in Australia.
• Must have the legal right to work in Australia.
• Must be fluent in English, (written and spoken).
• Must have hands-on implementation and operational experience with Australia payroll software.
Success Measures
• Successful and compliant Australia payroll implementations.
• Accurate first payroll outcomes.
• High customer satisfaction.
• Strong collaboration with Payroll Project Managers.
• Continuous improvement of implementation standards and documentation.
• Identification of process and product improvements.
