New Zealand Payroll SME

New Zealand Payroll SME

Australia, Remote

Our story 
Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally.
With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human ingenuity to help businesses across the globe design and deliver at scale. Supporting over 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward.
It’s why we’re so driven to connect passion with purpose. Our team’s experience in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.
With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work.
To learn more about us, visit stradaglobal.com

Role summary

The Payroll Subject Matter Expert is responsible in ensuring Payroll services are delivered according to all aspects of the contract in terms of timeliness, quality and in line with the agreed service levels.

Job Responsibilities:

• Manage and execute major projects, including annual events and transitions. Participate in delivery assurance activities, project closures, and hypercare planning.
• Drive process improvements, resolve complex issues, and ensure compliance. Support system changes, third-party interactions, and documentation.

• Ensure adherence to legislative changes, update guidelines, participate in audits.
• Extract, analyse and interpret large sets of data, identifying and rectifying inconsistencies and driving improved quality and integrity
• Develop and deliver training content, support operational quality, and contribute to pre-sales activities.
• Handle client communications, lead operations calls, and manage service levels and process improvements.
• Identify critical aspects of the end-to-end process that impact payroll, and work with the business to identify and embed solutions to avoid such issues arising
• Assist with the documentation of technical delivery manuals and knowledge management
• Assist with auditing systems to ensure they are compliant and carry out analysis of payroll data, processes and output.
• Drive change and continuous improvement to ensure efficiency across our payroll function

Position Requirements:

• At least 5 years operations management in BPO set up managing HR Payroll Services or HR Employee Services (or equivalent experience)
• Must have extensive experience in SAP and payroll system technology.
• Knowledge and understanding of Awards, EBA’s & Legislation
• Proficient in HR processes, advanced project management, and problem-solving. Experience in client management, detailed-oriented, and able to manage multiple priorities.
• Expert in New Zealand payroll, able to guide clients as needed
• Excellent client relationship capability and proven experience managing accounts

We offer you:

• Hybrid/ Remote work set up (Australia remote available)
• Flexible work schedule
• Comprehensive benefits
• Career development
• Reward and Recognition opportunities

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.

By applying for a position with Strada, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Strada’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Strada is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Strada, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

Diversity Policy Statement

Strada is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Strada provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Strada.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
 

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

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