People & Culture Manager

About LEAP

LEAP is the leading provider of Legal Practice Management Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market-leading software we develop, and support is used by more than 71,000 lawyers and their staff in small and medium-sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.

Meet the People team

LEAP proudly provides cutting edge LegalTech with a human touch and our People team are dedicated to giving LEAPsters the space, support and empowerment they need to be their best selves at work and do the best work of their careers. From the moment people join LEAP to their final day, you’ll ensure their experience is unmatched.

What you'll do

Reporting to our Chief People Officer, you’ll lead People & Culture partnering across ANZ. You’ll lead and coach our P&C Partners, own the employee lifecycle from hire to exit, and make sure our leaders and LEAPsters get people support that’s fast, consistent and commercially sensible. 

This is a hands-on leadership role in a business that moves fast. You’ll build, test and improve as you go – no long strategy papers, no endless meetings, no waiting for the perfect plan. The CPO sets the Group people strategy, and you make it real in ANZ. You’ll run a smooth operating rhythm, deliver the people calendar, manage risk and quality, and grow a team that does great work. Our P&C Partners own the relationships with our leaders and client groups – your job is to set them up to succeed. 

To make this happen, you will:

• Lead the team – coach and develop our P&C Partners, set clear priorities, give them the tools and backing to succeed with their client groups, and hold a high bar on the quality of their work. 

• Run the rhythm – own the ANZ people calendar – performance and salary reviews, engagement, onboarding, offboarding, and reward and recognition. Spot what’s not working and fix it fast – a good fix this week beats a perfect plan next quarter. 

• Handle the complex stuff – back our P&C Partners as the senior escalation point for employee relations – performance, misconduct, grievances and restructures – with decisions that are fair, legally sound and well documented. 

• Keep us compliant – own ANZ policies, procedures and process documentation, make sure they’re followed, and keep them current, practical and in line with Australian and New Zealand employment law. 

• Know our talent – bring together a clear view of performance and potential across ANZ, so we know who our talent is and how to grow, stretch and support them. Make sure succession plans are in place for critical roles and that the actions we agree actually happen. 

• Turn data into action – own ANZ people reporting – headcount, attrition, hiring and ER trends – and bring a clear view on what to do next. 

What you'll bring

• You’ve owned P&C before – a function, a region or a big part of one – and you’ve led and grown a team of People professionals. How you work matters more to us than your title. 

• You get on with it – you’d rather build something, test it and improve it than spend months planning. You act without waiting to be asked, and you don’t trade speed for quality. 

• You make others shine – leaders trust your advice because it’s sound, consistent and grounded in how the business really works, and you’re happy for your Partners to be the ones they call first. 

• You coach, not just manage – you build capability in others and lead with care and accountability. 

• You know ER and employment law – confident with Australian employment law and complex ER, with New Zealand exposure (or the appetite to build it fast). You coach Partners and leaders through tricky situations, and you know when to bring in the experts. 

• You make things run well – you build and document simple processes that make a People team reliable, and you notice when quality slips. 

• You let data do the talking – you use numbers to prioritise, tell the story and drive better decisions. 

You are the type of person who

LEAP is an inclusive, people-first company committed to breaking down institutional barriers that keep people from reaching their potential. If you meet some, but not all the requirements above, we encourage you to still submit your application.

Why join LEAP?

• Your work matters. Helping lawyers help people sits at the heart of everything we do. We solve real world problems that improve and support local, everyday law firms. So they can do their best work for the people in the communities they serve.
• Make an impact. You won’t be another ‘cog in the wheel’ here. We give full trust and autonomy for you to be heard, to work on big & complex projects – and to make a real difference.
• Work with a group of authentic, passionate people who love what they do.
• Flexible and hybrid working. We'd like to find this person in Sydney, but we want you to work in a way that suits you and we're open to flexible arrangements that support you.
• Grow your career with us. Our founder Christian Beck has been building legal tech businesses for over 30 years. There are opportunities galore to expand your career based on where your interests lie. We're not afraid to pivot based on market conditions - you will always have the opportunity to stay ahead of the curve and do your best work here.
• Have fun with us. Celebrations. Socials. Sports teams. Access to sailing and yacht events.
• We value your well-being - enjoy an additional paid wellbeing day every year, free gym membership, corporate dental plan and weekly massages in the office.
• Work in a new, beautiful office space – with a catered lunch and breakfast every week, fully stocked kitchen and an on-site barista.
• Access to LEAP Home - a program unique to LEAP to support you in buying your primary residence. 

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