Planning & Reporting Manager – Mascot, NSW
Location: Mascot, NSW
Company: BGIS, Major Transport & Infrastructure Environment
Employment Type: Full-Time, Permanent, On-Site
Other Information: Free On-Site Parking
We acknowledge the Traditional Custodians of the land on which we work, and pay our respects to Elders past, present and emerging.
About BGIS
BGIS is a global leader in integrated facilities management, delivering innovative and sustainable solutions to clients across diverse industries. We are committed to creating safe, inclusive, and supportive environments where our people and our clients can thrive.
Purpose of the Role
BGIS is seeking a Planning & Reporting Manager to support a dynamic and evolving contract within a large, fast-paced transport environment. This is a great opportunity to help develop planning, reporting, and service coordination during an important early phase
Reporting to the Account Manager, you will work closely with operational and support teams to guide planning activities, oversee FM Hub coordination, and provide meaningful insights that support day-to-day operations. Your work will help ensure services are delivered smoothly, transparently, and with a strong focus on continuous improvement.
The ideal candidate is thoughtful, collaborative, and detail-oriented, with a natural ability to bring people, processes, and data together to support positive outcomes.
Key Responsibilities
- Support and guide the day-to-day operations of the FM Hub, including service request coordination and communication
- Manage end to end all Asset planning and scheduling activities for Planned Preventative Maintenance (PPMs) including identifying all corrective maintenance required. Updating of asset database to ensure maintainable assets are correctly captured, maintained and reported.
- Prepare and share clear, accessible reporting on performance, service levels, and trends
- Develop dashboards and reporting tools to improve visibility and understanding of operations
- Work closely with teams to ensure data is accurate, consistent, and meaningful
- Provide insights that support informed decision-making and continuous improvement
- Identify opportunities to streamline processes and improve efficiency over time
- Foster a collaborative and supportive team environment across planning, reporting, and coordination functions
- Management of helpdesk operators.
Education, Experience & Skills
Essential:
- Degree in business, finance, engineering, data analytics, or a related discipline
- Experience in planning, reporting, analytics, or coordination within a service-based or operational environment
- Confidence using tools such as Power BI and Excel to present and interpret data
- Familiarity with CMMS platforms (e.g. Maximo) or similar systems
- Strong attention to detail and a commitment to data accuracy
- Clear and inclusive communication skills, with the ability to engage a range of stakeholders
- Ability to manage priorities in a dynamic environment while maintaining a calm and organised approach
- Staff Management
Desirable:
- Experience within facilities management, infrastructure, or similar environments
- Exposure to process improvement or workflow enhancements
- Familiarity with automation tools (e.g. Power Automate)
- ASIC clearance (or ability to obtain)
Workplace Flexibility
To support your success, this role will be based on-site in Mascot within a critical operational environment. Free on-site parking is available.
Why Join BGIS?
Key Benefits Include:
✔ Spot recognition vouchers and $2,000 employee referral bonus
✔ Access to Flare for discounts across retailers, energy, utilities & more
✔ Fitness Passport for you and your family
✔ Free on-site parking
✔ Career progression through internal mobility and secondments
✔ Leadership development programs and structured career pathways
✔ 2 paid volunteer days annually and community engagement initiatives
✔ Health and wellbeing support including EAP and wellness programs
BGIS is a global leader in facility management, energy and sustainability, project delivery, asset management, and technical services. We employ over 12,000 people worldwide and manage over 50,000 diverse facilities, including critical environments such as data centres.
How to Apply
If you are someone who enjoys working collaboratively, bringing clarity to complex information, and contributing to a supportive and high-performing team, we would love to hear from you.
BGIS is an equal opportunity employer and we strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ+ individuals, and people from culturally diverse backgrounds.
Eligibility
To be successful in the role, applicants must have full working rights in Australia.
Apply Now
Be part of a workplace that values diversity, safety, sustainability, and continuous innovation.
Explore more opportunities at https://apac.bgis.com
BGIS Sydney, New South Wales, AUS Office
Sydney, Australia
