About Ping Identity:
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.
As a Ping Identity Principal SRE, you will be involved in every facet of our on-demand SaaS services and will design, build, deploy, and maintain the infrastructure of one of the largest identity platforms in the world. We follow a DevOps model: our teams are integrated with development teams, and running continuous deployments daily with SRE expected to provide input in the product's design, development, deployment, and operations. You'll build automated infrastructure and deployment processes, and bring expertise in systems engineering.
Equally important is the social aspect of the role; You will work to build intra- and inter-team trust, develop a deep understanding of the team’s goals, develop a deep understanding of the goals of our counter-party teams across Engineering, on a per-project basis help determine what Engineering-as-a-holistic-whole should work towards, and then be effective at building consensus and driving the broader organisation to that goal.
Responsibilities:
- Technical leadership of complex cross-organisation projects. Build understanding, consensus, and action through effective communication rooted in empathy, curiosity, and mutual trust.
- Collaborate as a member of our operational review board with other senior SRE members to establish technical direction and proper refinement of project initiatives.
- Build via code and maintain our production infrastructure hosted on AWS.
- Design and build pipelines to scale, deploy, and manage global infrastructure.
- Analyse complex system behavior, performance, and application issues.
- Develop observability, alerts, and runbooks.
- Capacity analysis and planning, traffic routing, and security policies for Ping's market leading Single Sign-On SaaS applications.
- This position is part of a follow-the-sun on-call rotation.
We’re looking for someone who meets many of these criteria:
- Software Engineering degree or similar.
- 5+ years in a software engineering role with direct, first-hand experience building and delivering maintainable software through concepts like:
- Cloud software development in a modern programming language
- Automated testing
- CI/CD
- Performance testing and profiling
- Secure development
- Code and configuration management
- Data modelling
- Deployment strategies
- Proven track record of building high level trust and influence across engineering organisations.
- 5+ years Amazon Web Services (AWS).
- Solid understanding of API gateways, reverse proxies, SDN, DNS, TLS, TCP, UDP.
- Experience provisioning large cloud environments using IAC tools such as CloudFormation and Terraform.
- Experience with container orchestration (Kubernetes) and microservice architectures.
- Experience with configuration management tools such as Puppet, Salt, Ansible, etc.
- Experience with observability tooling such as New Relic, Datadog, Grafana, Cloudwatch, etc.
- Linux/UNIX systems administration
- Experience in a high-volume or critical production service environment.
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day.
Here are just a few of the things that make Ping special:
- A company culture that empowers you to do your best work.
- Employee Resource Groups that create a sense of belonging for everyone.
- Regular company and team bonding events.
- Competitive benefits and perks.
- Global volunteering and community initiatives
Our Benefits:
- Generous PTO & Holiday Schedule
- Parental Leave
- Progressive Healthcare Options
- Retirement Programs
- Opportunity for Education Reimbursement
- Commuter Offset (Specific locations)
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
