Principal Solution Architect

Our Why
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)
As a Principal Solution Architect within our Presales Architecture team, you will take the lead in shaping large and strategically important technical programs, bringing deep expertise across infrastructure designs. You will be responsible for creating the enterprise architecture roadmap, guiding technology decisions, and ensuring technical integrity for our complex, high-value Managed Services client solutions.

The role will see you partnering with both internal teams and our customers to build future roadmaps to integrate innovative, cost-effective, and future-ready solutions, while also mentoring the next generation of technical experts within our business.

Please note that due to the customer you’ll be helping us to support, we can only progress with Australian Citizens who are able to obtain and maintain a Baseline Security Clearance.

Our offices are based in Australia. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/life balance. We therefore leave it to you and the team you join to figure out what works best!

What you’ll do
At the moment, as Principal Solution Architect you will be focused on:

• Leading technical roadmaps and design, solution architecture, and strategic technology direction for major client engagements and enterprise programs
• Providing advanced technical support during proposal writing, solution design, prototyping, and presales activities
• Defining and maintaining enterprise architecture roadmaps in line with our Managed Services customers for their organisational business goals
• Driving the evaluation and adoption of emerging technologies
• Managing high-level technical programs, including client relationships and consulting staff oversight
• Reviewing and ensuring all IT projects comply with architecture standards
• Creating and delivering high-impact technical presentations internally and for clients
• Mentoring and coaching technical staff to elevate capability across the business

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

Required experience:

• 10+ years’ experience in technical fields with a strong technical background in IT Infrastructure and Intelligent Workplace technologies
• 5+ years’ experience in an IT outsourcing environment
• Proven leadership in creating complex enterprise solutions and roadmaps
• Demonstrated experience evaluating, recommending, and integrating emerging technologies
• Exceptional enterprise architecture design and strategic planning skills
• Strong influencing, negotiation, and stakeholder management skills
• Bachelor’s degree in Business, IT, Science, Engineering, Economics or related discipline

Nice to have:

• Experience in Tier 2 service provider environments
• High-level financial management understanding relating to project and portfolio delivery
• Expertise in multiple major programming languages and infrastructure evaluation
• Demonstrated ability to lead collaborative teams to achieve organisational goals

Why join us here at Datacom?
Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

#LI-Hybrid