HUB24 leads the wealth industry as the best provider of integrated platform, technology and data solutions. At HUB24, we know the smartest investments start with our people. We are innovative and ambitious, and we move fast.
At HUB24, we empower our employees to bring their ideas and creativity to work. Rather than getting bogged down in bureaucracy and red tape, we build a culture that supports our team members to have a real impact on our business and the success of our customers.
HUB24 Limited is a company listed on the Australian Securities Exchange (ASX: HUB)
THE HUB24 STORY
We think creatively and we’re not constrained by traditional thinking or barriers to success. We’re led by experts, realists with ideas, grounded in commercial reality who are bold enough to visualise the future a little differently and to advocate for what matters to our clients. We are here to lead change and are committed to empowering better financial futures for more Australians.
Benefits and Life at HUB24
Learn more about our employee benefits HERE.
Job Summary:
As our Product Enablement Manager, you’ll play a key role in making the product function run smoothly, with clear visibility and strong alignment across the business.You’ll own how product work is tracked, communicated, and delivered – ensuring the right information reaches the right people at the right time. This allows Product Managers to stay focused on solving customer problems, while giving leadership and the broader business a clear view of roadmap progress, timelines, and impact.
Sitting at the intersection of Product, Technology and the wider business, you’ll provide trusted visibility across the product lifecycle, support operational readiness, and help ensure new capabilities land effectively.
This role is all about creating clarity, improving ways of working, and enabling the product organisation to scale.
Responsibilities:
Product reporting & visibility
- Translate product activity into clear, meaningful updates for leadership and the business
- Coordinate roadmap reporting, status updates and key product metrics
- Provide clear visibility of progress, risks, dependencies and trade‑offs
- Maintain lifecycle views across ideation, discovery, delivery and release
- Create a consistent rhythm for product communications and updates
Business alignment & communication
- Ensure the wider business understands what’s coming, when, and the level of confidence
- Proactively communicate changes to scope, timing or priorities
- Highlight downstream impacts across Sales, Support, Marketing, Operations and Finance
- Enable teams to plan effectively using clear product signals
Tooling & systems
- Own and optimise the product tool stack (e.g. Productboard, Pendo, Confluence)
- Ensure product data, reporting and insights are accurate and accessible
- Identify opportunities to streamline workflows, reduce duplication and automate where possible
- Balance consistency across teams with flexibility as the function scales
Ways of working & cross-team alignment
- Partner with Product and broader business stakeholders to align on ways of working
- Drive consistency in lifecycle definitions, reporting and operational practices
- Establish forums, cadences and artefacts to improve visibility and collaboration
- Identify and remove operational friction across teams
Operational readiness & delivery
- Support end‑to‑end readiness for product launches
- Ensure Sales, Support and Marketing are equipped ahead of releases
- Surface and manage risks early to ensure smooth delivery to customers
- Set clear readiness expectations and checkpoints
Continuous improvement
- Build and maintain the Product Playbook and standards
- Review outcomes post‑launch and feed insights back into planning
- Continuously improve processes, tools and ways of working as the organisation grows
Requirements:
Experience in financial services, accounting, or wealth management environments
5+ years’ experience in a software / B2B SaaS environment, with exposure to senior or leadership-level responsibilities
Strong understanding of product management principles and the product lifecycle (discovery through to delivery)
Familiarity with modern product practices and ways of working
Proven ability to synthesise complex information into clear, actionable insights for leadership and the business
Strong understanding of product lifecycles, operational readiness and go‑to‑market processes in cross‑functional environments
Hands-on experience with product and delivery tools (e.g. Productboard, Pendo, Jira, Confluence or similar)
Ability to work with data confidently – building dashboards, extracting insights, and supporting decision-making
Pragmatic, systems thinker with a focus on clarity, outcomes and continuous improvement
Strong communication skills, with the ability to influence and engage stakeholders at all levels, including executive
The Recruitment Process
Acknowledgement email once your application has been submitted.
Our Talent team will start reviewing your application. If unsuccessful, you will be notified.
If your application progresses to the next stage, our Talent team will be in touch to discuss your alignment with the role.
If you’re a person with an impairment or disability, this is an opportunity to share with us any accessibility requirements that you may have for the role.
Should you require any accommodations to the recruitment process, please email [email protected], and one of our team will contact you.
Interviews can happen virtually or face-to-face with the hiring manager or other members of the broader team. Depending on the role, there may be more than two interviews.
Communication of outcomes to successful and unsuccessful candidates and feedback provided.
*As part of our process, a police check will be conducted on all successful candidates*. Further details on our HUB24 Group Recruitment Privacy Collection notice can be found here.
2024 Circle Back Initiative Employer – we commit to respond to every applicant.
Endorsed by WORK180, we are proud to be recognised as an employer of choice for women.
We have been nominated and placed on the BOSS Best Places to work list.
Seek Star Awards 2024 - Nominated as a finalist for the Best Employer Brand Initiative
HUB24 is an equal opportunity employer. We are committed to creating an inclusive environment where diverse perspectives are valued and every individual is treated with respect. We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disabilities, people from culturally and linguistically diverse communities, and people of all gender identities and sexual orientations. If you require adjustments to the recruitment process or have accessibility requirements, please let us know – we’re here to support you
HUB24 Limited Sydney, New South Wales, AUS Office
Level 2, 7 Macquarie Place, Sydney, NSW, Australia, 2000
