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Lendi Group

Product Lead (Pricing & Aussie Products)

Posted 12 Days Ago
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Sydney, New South Wales
Mid level
Sydney, New South Wales
Mid level
As Product Lead, you will shape the future of Aussie Products, overseeing strategy, operations, and stakeholder collaboration to enhance customer experience and drive revenue.
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Company Description

Lendi Group is a market-leading digital platform business focused on transforming the home loan industry. It operates the country’s #1 retail mortgage broker – the iconic Aussie Home Loans franchise – and the Australia’s #1 digital mortgage brand, Lendi.

Together, with its national network of 1,300 brokers and 230 retail stores, the Lendi Group brands give all Australians the power of choice, and confidence, in one of life’s biggest financial decisions.

Building on this market-leading foundation, Lendi Groups vision is to be the undisputed place for Australians to buy and own property through our new Aussie Homes propositions.

Lendi Group’s loan book is more than $100b and it was named Australia’s Aggregator of the Year for 2024.

Diversity, Equality, and Inclusion are fundamental to the success of Lendi Group. We’re passionate about fostering an environment where our team members feel valued and supported and we celebrate everyone’s unique identity.

To learn more about life at Lendi Group check out our blog: https://www.lendi.com.au/inspire/category/life-at-lendi/

About the role:

As Product Lead – Aussie Products, you’ll shape the future of white label lending products and other Aussie Products (Insurance, Deposit Bonds, Conveyancing, Commercial Finance). 

The role sits within our Experience Org who drives digital transformation in home lending, streamlining the process for customers, partners, and team members. 

This Sydney-based role requires 2-3 days per week in HQ to balance work-life flexibility with in-office collaboration. 

Job Description

  • Product Strategy & Management – Drive portfolio performance, identify opportunities, and enhance product offerings. 
  • Lending Transformation & Operations – Oversee risk, policy design, process improvement, and supplier management. 
  • Customer & Sales Support – Champion customer experience and support sales/distribution efforts. 
  • Project Delivery – Lead discovery, planning, and execution of new products and transformation initiatives. 

This role is crucial to optimising returns, managing the value chain, and driving innovation and leading a high-performing team. 

    Product & Portfolio Management 

    • Lead the Home Lending product team across product management, operations, risk, transformation, and supplier management. 
    • Develop and manage products/features to maximize perceived value while balancing actual value. 
    • Oversee product lifecycle to drive revenue, profitability, and market share. 
    • Monitor and report on product/portfolio performance to identify risks, issues, and opportunities. 

    Financial & Operational Strategy 

    • Contribute to P&L management for white-label lending products. 
    • Collaborate with the Customer Contact Centre/Operations team to enhance customer experience across channels. 
    • Support retention initiatives and portfolio management in partnership with Operations. 

    Growth & Transformation 

    • Develop strategic marketing and distribution plans based on insights and analysis. 
    • Drive lending transformation activities, ensuring alignment with Group objectives. 
    • Work with funding partners to ensure products deliver on their value proposition technically and operationally. 

    Stakeholder & Partner Collaboration 

    • Foster strong relationships with internal teams (Technology, Operations, Finance, Marketing, Sales & Distribution). 
    • Engage with external partners (Mortgage Funders, System Providers) to ensure effective product delivery. 

    Team Leadership & Culture 

    • Cultivate a team culture that values transparency, efficiency, and enjoyment in the workplace. 

    Qualifications

    • Experience leading high performing Product teams   
    • Experience in Home Loans, Pricing, Finance or Banking 
    • Experience in data & analytics, problem solving and stakeholder management 
    • The ability to work closely with colleagues of all levels across the Group from CEO down 
    • Clear communication skills to be able to successfully communicate our priorities, scope projects and oversee delivery on a vision 
    • And most importantly, the experience in getting stuff delivered 

    We're looking for a leader that is a team player who enjoys challenging the status quo to deliver more value to the business and all stakeholders.  

    Additional Information

    Lendi Group teams operate across Australia and the Philippines. We’re committed to creating a new era of seamless connection in property finance by changing the way Australians experience property lending, for good.

    A few of the benefits that our people rave about include:

    • A vibrant, relaxed, yet professional culture
    • Holistic wellbeing programs offering 24/7 support, including medical, mental health, and financial wellbeing services to enable our workforce to thrive at home and work
    • Generous Paid Parental Leave: we celebrate our growing Lendi Group family with 18-26 weeks leave for primary carers and up to 4 weeks for secondary carers
    • An additional week’s Loyalty Leave each year after reaching 3 years of service
    • Wellness initiatives with a strong focus on psychological safety
    • Social groups such as our industry-leading Women in Technology group.

    Our culture is guided by our 3 core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. Our values are part of our core DNA that helps Lendi Group to attract, engage and evolve the right talent and build best-in-class products.

    Feeling like you don’t meet all the skills listed? That’s ok; we are always on the lookout for different skills, experience, and qualities and so we’d still like to hear from you.

    Lendi Group Sydney, New South Wales, AUS Office

    225 George St, Sydney, Sydney, Australia, 2000

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