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Product Manager (Legal Experience) - Cleardocs
We're seeking a highly skilled product professional to join our team as a Product Manager, responsible for driving the development, launch, and management of new and enhanced products and services. This role will involve leading cross-functional teams, conducting market and competitive analysis, and developing business cases to gain approval and support for new propositions. The successful candidate will be able to define and communicate key product features and benefits, manage product lifecycles, and ensure compliance with legal requirements. They will also be responsible for managing third-party relationships and collaborating with commercial-facing teams to support client engagement and retention. If you're a motivated and experienced product professional looking for a new challenge, this could be the role for you.
About the Role
In this opportunity as a Product Manager, you will:
1. Product Strategy & Vision
- Define and execute product roadmap aligned with business objectives and customer needs.
- Identify market opportunities and competitive positioning within the legal tech and document automation space (new product/document releases) supported by business case, analytics and projected returns.
- Drive product innovation to maintain Cleardocs' position as a comprehensive document suite provider.
- Partner with Thomson Reuters stakeholders to leverage synergies and integrated solutions.
2. Product Development & Delivery
- Lead cross-functional teams including engineering, design, legal, and compliance to deliver high-quality product features and innovative solutions for accountants, financial planners and legal professionals.
- Manage the full product lifecycle from ideation through launch and iteration.
- Prioritize feature development based on customer value, business impact, and technical feasibility.
- Drive platform improvements across company formation, SMSF, trust, and estate planning documents while optimizing user experience and business outcomes.
- Conduct user research with accountants, financial planners, lawyers, and business owners to understand pain points and needs
- Analyse product metrics, user behavior, and feedback to drive continuous improvements.
- Monitor the market offerings and industry trends in legal document automation.
- Ensure products meet legal compliance requirements and maintain currency with legislative changes.
- Collaborate with partner law firms to ensure legal accuracy and document quality.
- Work with law firms and Digital Marketing on content audit (point-in-time and ongoing) to ensure consistency on terms & conditions across all customer communication channels.
- Work with the Accounts Payable / Receivable team alongside third party providers, industry professional bodies, referrers to ensure payments and receivables meet agreed business timelines.
- Work with the Cleardocs business lead and business management team to ensure the business exceeds NPS, Sales and marketing KPI’s.
About You
You’re a fit for the role of Product Manager, if you have the following required qualifications:
- Bachelor's degree in business, Law or related field.
- More than 3 years in legal practice and legally qualified with strong knowledge of Australian legal industries, agile product management experience, preferably in SaaS, legal tech, fintech, or document automation
- Strong understanding of agile development methodologies and product management frameworks
- Experience working with complex regulatory environments and compliance requirements.
- Highly entrepreneurial with excellent problem-solving to achieve win-win outcomes.
- An outside-in focus: Outstanding end-customer relationship development and management skills.
- Strong collaboration, teamwork and relationship building skills across multiple levels and functions.
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What’s in it For You?
Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.
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More information about Thomson Reuters can be found on thomsonreuters.com.
