Product Operations Manager

Company Description

Experian is the world's leading global information services company. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index. We're passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. For more than 125 years, we've helped businesses grow, consumers and small businesses gain access to financial services, and economies and communities flourish – and we're not done.

Our 20k amazing employees in 40+ countries believe the possibilities for you, and the world, are growing. We're investing in the future, through new technologies, experienced people and innovation so we can help create a better tomorrow. To do this we employ the greatest and brightest minds that share our purpose and want to make a difference.

Learn more at www.experianplc.com

Job Description

This is a newly created role within our A/NZ business to drive a culture of being a product-led organisation, where we focus on building and delivering scalable solutions that meet client and market needs. This role supports our Business Unit Product teams by establishing consistent product management processes and tools that meet our internal policy and procedural requirements. This role requires the provision of regular training, communication, and support to ensure that all stakeholders remain up to date with Experian’s governance requirements and assists the Product teams in leveraging these processes to build and launch successful products to market in an efficient and effective manner.

This role is part of the central Strategy & Product function and will work closely with each of the BU Heads of Product, Compliance, Legal, Security and our regional product team. This role requires a highly self-motivated individual who can influence and collaborate with cross-functional teams, particularly product management, to drive consistency in our approach to being a product-led organisation.

What you’ll need to bring to the role & Experian

• Confidence and strong interpersonal skills to work with stakeholders across legal, compliance, product management and sales to ensure all parties are aware of regulatory and operational impacts of strategic initiative.
• Excellent presentation and communication skills to drive thought leadership across the business and increase awareness of the impacts to our business of regulatory change
• Deep knowledge of Product Management processes and product-led methodology to drive consistency across our business in the development and launch of products
• Cross-functional Collaboration: Collaborate with cross-functional teams, including BU product teams, sales, marketing, and regional and global teams
• Industry Knowledge: Deep understanding of data and technology services in areas such as credit and/or the financial services industry and/or marketing services, including trends, challenges, and regulatory requirements. Strong industry network.
• Understanding of the regulatory environment and impacts to our products and solutions
• Understanding of competitive environment

Work that matters - What you’ll be doing

• Centre of excellence in product management: ensuring consistency across our business in the way we approach product innovation, product development, governance, go to market and launch of products.
• Providing ongoing training and updates, to all stakeholders involved in product management across the organisation
• Supporting BU teams in identifying suitable capability for solution gaps, considering global and regional solutions as well as local partners and build options
• Central contact point for Global and Regional product team engagement to support BUs
• Central knowledge for regulatory impacts on existing solutions, and managing government consultations and responses
• Coordination of cross-BU product opportunity development, build and launch

Qualifications

More about you

• Approximately 5 years’ experience in a product management role
• Proven experience in working in a cross-functional environment
• Degree in Business, Marketing, Finance, or a related field

Why this role is important to us

This role is important in driving a product-led culture where we deliver best-in-class solutions that are scalable and meet client and market needs.

Additional Information

Benefits/Perks:

• Novated Leasing & Salary Packaging
• Great compensation package and bonus / commission plan
• Core benefits including Experian shares discount and wellness program
• Flexible working environment, hybrid model
• Flexible time off including volunteer time off, personal leaves and paid holidays
• 17 weeks of Paid Parental Leave, family care leave and up to 5 days study leave

#LI-Onsite

The Confidentiality, Integrity and Availability of Experian's Data and the Data our clients have entrusted to Experian is of critical importance. Security will be an integral part of every position at Experian and will be considered in all aspects of your employment. Your responsibility for maintaining and supporting security, is implicit in your role and daily duties at Experian.

Experian Asia Pacific leverages cutting edge data science, inclusion and start-up mindsets to build tomorrow's credit solutions. Innovation is a critical part of Experian's DNA and practices. As is our diverse workforce, which drives our success. Everyone can succeed at Experian, irrespective of their gender, ethnicity, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here